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Learning Care Group · 2 days ago

Manager, HR Business Partner

Novi, MI

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $105K/yr

5+ years exp

Learning Care Group is dedicated to caring for children and families, as well as their team members. The Manager, HR Business Partner role focuses on supporting District Manager leadership through coaching, talent assessment, and performance management to enhance Director-level capabilities and improve retention.

E-LearningEdTechEducation

Responsibilities

Partner with District Managers to assess Director leadership capability and create development plans that strengthen performance and retention

Conduct Director-level talent reviews, talent analysis, and succession discussions; guide action planning based on results

Support District Managers in managing Director performance, including corrective actions, action plans, and PIPs

Conduct or support Director-level employee relations investigations in partnership with the Employee Relations team

Advise on policy interpretation, performance documentation, and resolution of complex ER matters

Maintain accurate and timely tracking of HR actions and ER activity in case-management systems (ServiceNow, EthicsPoint)

Partner with Compensation on salary adjustments, market analysis, and compensation business case review

Collaborate with COEs (Talent Acquisition, Compensation, Culture & Employee Engagement, Organizational Development, etc.) to support workforce planning, hiring, development, and retention

Participate in Director hiring strategy, including attending intake calls and providing talent insights

Provide data-driven insights, coaching, and change management support to District Managers; participate in leadership meetings to share HR updates and inform decision-making

Effectively onboard and offboard director-level talent in collaboration with District Managers

Partner with HR COEs to support communications and change management efforts

Qualification

Human ResourcesEmployee RelationsData AnalysisHRIS SystemsPHR/SPHR CertificationCustomer ServiceConsulting SkillsCommunication SkillsTime ManagementRelationship Building

Required

BA/BS Degree from an accredited college or university in Human Resources, Business Administration or related field required

Minimum of 5+ years HR Business Partner, HR Generalist or HR functional experience in progressively responsible roles, including Employee Relations experience

Knowledge of Federal labor and employment laws, and state-specific laws with regard to leaves of absence, overtime, and safety required

Excellent customer service skills with both internal and external customers

Capable of working with frequent interruptions and changing priorities

Effective communication skills, written, verbal and interpersonal

Proficient time management, organizational skills and ability to meet established deadlines

Strong relationship-building skills and ability to adapt to different audiences

Capable of working independently to assess situations, take initiative, and drive issues to resolution

Skilled knowledge of key HR disciplines, including employee relations, talent management, total rewards, and employment laws

Strong business acumen with the ability to quickly understand operational drivers and industry context

Proven consulting, coaching, and influencing skills across all organizational levels

Capable of conducting work with high level of integrity, discretion, and professional judgment while maintaining confidentiality

Demonstrated analytical capability, including the ability to interpret quantitative and qualitative data, identify trends, and translate insights into informed recommendations and data driven decisions

Proficiency with HRIS systems (e.g. Oracle, Workday, ADP, etc.)

Skilled in Microsoft Office Suite (e.g. Outlook, TEAMS, PowerPoint, Excel, etc.)

Ability to travel approximately 15%, including domestic overnight travel