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Gravity IT Resources · 5 days ago

Sr. Product Analyst

SLC Metro Area

Contract

Onsite

Senior Level

$100K/yr - $125K/yr

5+ years exp

Gravity IT Resources is seeking a Senior Product Analyst with expertise in data analytics and digital customer experience measurement. This role involves partnering with cross-functional teams to optimize customer journeys and drive business outcomes through actionable insights derived from complex behavioral data.

Information TechnologyRecruitingStaffing Agency

Growth Opportunities

No H1B

Responsibilities

Partner with product managers to define KPIs and evaluate the success of new features and releases

Use digital experience analytics and behavioral analytics tools (e.g., Quantum Metric, ContentSquare, FullStory, Adobe Analytics, Google Analytics 4, Amplitude, Mixpanel, Heap, or similar platforms) to identify customer trends, friction points, and behavioral insights

Conduct deep-dive analyses on feature adoption, customer journeys, and overall product performance

Design, execute, and analyze A/B tests and experiments to validate hypotheses and new ideas

Deliver actionable insights through dashboards and reports using BI tools (e.g., Power BI)

Perform competitive and opportunity analyses to inform product strategy and roadmap decisions

Communicate insights and recommendations clearly to cross-functional partners, including executives, product, UX, and engineering teams

Qualification

Data AnalyticsDigital Customer ExperienceSQLProduct Analytics ToolsA/B TestingData StorytellingAgile DevelopmentPythonPredictive Modeling

Required

Bachelor's degree in Data Science, Statistics, Computer Science, or a related field (Master's degree a plus)

5+ years of experience in product, digital, or customer analytics, ideally in eCommerce or digital-first environments

Hands-on experience with digital analytics and customer behavior platforms (no specific tool required), along with strong SQL skills; experience with Snowflake and BI visualization tools preferred

Strong analytical, problem-solving, and data storytelling skills, with the ability to translate insights into business and product impact

Familiarity with agile development practices and modern product lifecycles

Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or 'corp to corp' agreements)