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Great Southern Bank · 10 hours ago

Debit Card Services Assistant I

Springfield, MO

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. The Debit Card Services Assistant I is responsible for providing administrative support to the Debit Card Services department and delivering customer service to internal and external customers by addressing inquiries and directing calls appropriately.

Banking

Responsibilities

Answers incoming telephone calls and ascertains the callers’ needs and/or the subject of their calls. Answers general questions and/or relays the call to the appropriate individual within the department. Responds to all internal and external customer inquiries in a timely, effective, and professional manner. This duty is performed daily 90% of the time

Performs a variety of general clerical tasks as determined by the needs of the department. This duty is performed about 10 % of the time

Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML)

Performs any other related duties as required or assigned