Gr8ttek ยท 22 hours ago
IT Field Support Technician_Kokomo
Kokomo, IN
Full-time
Onsite
Entry Level
1+ years expGr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. The Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products, requiring basic and moderately complex troubleshooting and repair activities.
Information Technology & Services
Responsibilities
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Qualification
Required
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs
Valid driver's license
Reliable transportation with valid registration and adequate insurance
Must own a basic repair tool kit
Benefits
Dell/Lenovo certification training
Company
Gr8ttek
Gr8ttek is an established provider of Technical Solutions for Business and Government.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Traci DeWilde
President / Founder
Company data provided by crunchbase