TIH · 9 hours ago
CRC Benefits - Inside Retention Representative (Remote)
CRC Benefits is an industry leading provider of benefits services, and they are seeking an Inside Retention Representative. This role involves marketing and generating new sales of insurance products while maintaining relationships with agents and brokers.
Insurance
Responsibilities
Work effectively in a team sales environment to coordinate all retention and new sales activity as needed to assure the fastest, easiest, and most trusted benefits selling experience
Maintain increasing knowledge of industry markets, products, and legal environments to provide a value-added service to agents/brokers
Work to effectively service agents/brokers’ renewals and to encourage them to grow their clients’ business by:
Providing information on product availability, and the value each creates for the customer
Offering direction around the appropriate strategy to renew and place new business
Placing outbound renewal calls; following up on proposals for renewals
Conducting regular follow-up calls to agents/brokers, to maintain current accounts and market our services
Involving Benefits Sales Executive as appropriate with assistance in closing new cases and adding product lines as needed
Assisting agents/brokers in presenting our products to clients by joining client/broker calls as needed
Organize and send Request for Proposals (RFP)
Follow up with brokers for missing RFP information
Prepare finalist presentations for presentation to the broker and or client
Arrange technology presentations to broker and or client
Adhere to BenefitMall confidentiality standards of information
Qualification
Required
HS Diploma or GED equivalent
2+ years professional experience in a related selling or telemarketing environment
Active Life & Health License must be obtained within 90 days of employment
Understanding of insurance products preferably attained through working in an insurance marketing or selling program
Good knowledge of carrier plan features, benefits, and underwriting guidelines
Strong knowledge of Microsoft Office, specifically Word, Excel, and Outlook Exchange; proficient in web browsers, specifically Google Chrome
Preferred
Associate's Degree
Benefits
Medical, dental, vision, life, disability, and AD&D insurance
Tax-advantaged savings accounts
401(k) plan with company match
Generous paid time off programs
Company holidays
Vacation and sick days
New parent leave
Restricted stock units
Deferred compensation plan
Company
TIH
TIH, the fifth largest insurance broker in the United States, offers highly consultative risk management services and nearly all types of coverage, including personal, small business, corporate, employee benefits, life and health, and title.
Funding
Current Stage
Late StageTotal Funding
$1.95B2024-02-20Private Equity
2024-02-20Acquired
2023-02-16Secondary Market· $1.95B
Recent News
2025-08-09
bloomberglaw.com
2025-05-17
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