Eliant Trade Finance LP ยท 14 hours ago
Associate/AVP, Client Management Operations
NYC Metro Area
Full-time
Onsite
Mid Level
3+ years expEliant Trade Finance is a high growth supply chain and working capital platform seeking a passionate Client Management Operations professional. The role involves developing and maintaining the structure of a working capital financing business and supporting client satisfaction through effective communication and strategic management.
CommercialFinancial ServicesTransaction Processing
Responsibilities
Drive value creation for clients, thinking ahead to develop strategies and deliverables that are customized to the Client
Support all elements of Client Management Operations as a point of contact for existing client base, to include by not limited to existing programs, changes, negotiations, enhancements and contracts
Engage with complex, large, enterprise customers supporting originations in deployment of our working capital solutions
Develop and maintain scalable internal reporting solutions to ensure contractual controls are being monitored and met
Support proactive relationship management, anticipating client needs/requests and seize every opportunity to deepen relationships
Work closely with our operational partner to ensure program is operating as expected and in accordance with the program documentation
Maintain excellent communication with all relevant stakeholders on all deliverables and timelines. Act as liaison across origination, credit, finance, legal, and technology
Continually leverage and optimize internal technology systems. Track, research and resolve issues to ensure smooth operations
Perform KYC and due diligence processes
Perform ad-hoc assignments over and above the daily role as needed in a company in its early stages of development
Qualification
Required
Relevant work experience at one or more of the following types of firms: banking (multi-national corporate preferred), trade finance company, financial technology company providing working capital financing for large corporate B2B transactions
Bachelor's degree in finance, economics, business management or similar quantitative major
Minimum of 3 years of supply chain or working capital experience within a client support role, with strong communication, interpersonal and organizational skills
Previous experience working with and coordinating numerous internal and external parties (stakeholders, consultants, other vendors) to implement initiatives, ensure productivity and flawless execution
Proficient project management experience deploying solutions within large complex corporate environments
Strong Excel and Word skills
Ability to work autonomously, identify and solve problems and know when to escalate issues
Adept at balancing multiple tasks simultaneously to meet the demands of a rapidly growing consumer and commercial financial services company
An energetic, forward thinking, creative individual with high ethical standards
Exceptional analytical and critical thinking skills
Ability and willingness to adapt and learn new technologies and processes
Company
Eliant Trade Finance LP
Eliant provides large domestic and multinational companies with flexible and reliable trade solutions that deliver greater control over supply chains and balance sheets.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
John Niehaus
Chief Operating Officer
Company data provided by crunchbase