MMD Services ยท 1 day ago
IT Engineer
MMD Services is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dynamic team, primarily focused on providing first-line support to both internal and external users.
ConsultingLegal
Responsibilities
Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures
Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations
Manage relationships with external vendors and coordinate technical support when needed
Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking
Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities
Qualification
Required
Bachelor's degree in Computer Science or related field preferred (or equivalent experience)
Hands-on experience in technical support, vendor coordination, or field technician roles
Strong understanding of systems, network, and infrastructure operations
Experience troubleshooting issues related to network, storage, and databases
Familiarity with scripting and automation (Bash, Python, Shell)
Excellent communication, analytical, and problem-solving skills with meticulous documentation habits
Ability to work independently and collaboratively in a fast-paced environment
Must be able to pass standard background checks