MMD Services · 23 hours ago
System Engineer
Chicago, IL
Contract
Hybrid
New Grad, Entry Level
$40/hr - $80/hrMMD Services is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking a Systems Engineer to provide first-line support to both internal and external users, ensuring exceptional user experiences while managing technical issues and collaborating with various teams.
ConsultingLegal
Responsibilities
Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures
Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations
Manage relationships with external vendors and coordinate technical support when needed
Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking
Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities
Qualification
Required
Hands-on experience in technical support, vendor coordination, or field technician roles
Strong understanding of systems, network, and infrastructure operations
Experience troubleshooting issues related to network, storage, and databases
Experience diagnosing and resolving hardware issues involving desktops, laptops, peripherals, and mobile devices to ensure minimal downtime
Excellent communication, analytical, and problem-solving skills with meticulous documentation habits
Ability to work independently and collaboratively in a fast-paced environment
Must be able to pass standard background checks
Preferred
Bachelor's degree in Computer Science or related field preferred (or equivalent experience)
Company
MMD Services
MMD Services is an IT company providing career counseling services.
Founded in 2006
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Dan Olas
Director, Accounting & Finance Practice
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