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CNH · 1 day ago

Product Repair Technician I

Sioux Falls, SD

Full-time

Onsite

Entry Level

2+ years exp

CNH is at the forefront of agriculture and construction, innovating to drive customer efficiency and success. The role involves testing, repairing, troubleshooting, diagnosing, and calibrating a variety of electronic or electromechanical products.

IndustrialMachinery ManufacturingManufacturing

Responsibilities

Inspect, repair, and update components on electronic or electromechanical products

Verify components meet current specifications

Assist with customer service calls to the department

Monitor reasons for product repair and provide information to appropriate team members

Provide training as needed and as directed

Work with internal and external teams regarding data relative to product repair

Communicate with and provide support for external repair centers

Properly document returns, including warranty status, parts used, and overall repair summary

Monitor returns for trends and issues and inform appropriate team members

Participate in production improvement initiatives

Maintain a clean and safe work area. Follow established safety and ergonomic standards

May be called upon to perform comparable duties of a similar or related nature and/or assist in other areas as needed

Learning, understanding, continuously improving, and promoting the divisions’ quality management system in accordance with ISO standards

Qualification

Electrical systems knowledgeMechanical systems knowledgeSchematic readingElectronic test equipmentComputer proficiencyProblem solvingTeam playerAttention to detail