CopilotIQ · 2 days ago
VP, Operations
United States
Full-time
Remote
Director/Executive
15+ years expCopilotIQ+Biofourmis is at the forefront of health tech innovation, transforming in-home care with an AI-driven platform. The VP, Operations will oversee operational performance, build a high-performing operating model, and drive strategic initiatives to achieve world-class patient outcomes.
Health CareMedicalMedical DeviceWellness
Responsibilities
Own and evolve the company’s end-to-end operating model, ensuring it scales effectively across clinical, operational, and corporate functions
Partner closely with the CEO and executive team to translate corporate strategy into annual and multi-year operating plans, with clear goals, metrics, and accountability
Lead operational performance management, including defining KPIs, establishing operating cadence (weekly, monthly, quarterly), and driving executive-level decision making through data
Accountable for operational and clinical performance, including cost structure, gross margin, capacity planning, and member/patient experience
Build, lead, and develop senior operational leaders across clinical operations, workforce operations, credentialing, scheduling, and compliance
Drive continuous improvement and operational excellence initiatives that measurably improve quality, efficiency, scalability, and financial outcomes
Partner cross-functionally with Clinical, Product, Engineering, Finance, Legal, and People to ensure operations are aligned with product capabilities, regulatory requirements, and growth plans
Analyze financial and operational data to identify performance gaps and lead enterprise-level change initiatives to address them
Oversee multi-state, regulated clinical operations, ensuring compliance with licensing, credentialing, accreditation, and legal requirements
Represent Operations at the executive level, including board-level discussions as needed
Qualification
Required
15+ years of progressive leadership experience, with significant time in senior operational leadership roles within healthcare, health tech, or scaled consumer services
Proven experience operating at the VP or equivalent level, with ownership of complex, distributed operations
Demonstrated success scaling operations through high-growth phases, ideally in regulated, multi-state environments
Experience leading large, remote and/or call-center-based workforces with strong performance management systems
Strong track record of P&L ownership, margin optimization, and operational transformation
Exceptional executive presence with the ability to influence across functions and at the board level
Highly analytical and data-driven, with the ability to balance metrics with sound judgment
Strong people leader with experience building leadership benches and operating through change
Bachelor's degree required
Preferred
MBA, MHA, or equivalent advanced degree strongly preferred
Company
CopilotIQ
Software provider delivering high-frequency connected care for chronic conditions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-10-21Series B
2022-03-01Series A
2021-07-01Seed
Leadership Team
David Koretz
Chief Executive Officer
Recent News
2024-12-16
Crunchbase News
2024-11-18
Company data provided by crunchbase