Russell Tobin · 1 week ago
Customer Service Associate
Columbus, OH
Contract
Hybrid
New Grad, Entry Level
$19.17/hr - $19.17/hrRussell Tobin is a company focused on providing customer support in the financial services sector. They are seeking a Customer Service Associate to assist clients with brokerage accounts and ensure high service standards in a fast-paced environment.
ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Nafisa Naaz
Responsibilities
Respond to incoming calls regarding brokerage accounts with accuracy and professionalism
Assist clients with Brokerage Cash Management products and services
Support customers with online account access, website navigation, and mobile app usage
Handle general account inquiries, financial questions, and service-related requests
Maintain high service standards and achieve performance goals in a fast-paced environment
Collaborate with team members and adapt quickly to process or system changes
Qualification
Required
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable working in a dynamic, team-oriented financial service center
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
An employee assistance program
Legal support
Auto, home insurance
Pet insurance
Employee discounts with preferred vendors
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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