Linda Werner & Associates, Inc · 3 days ago
Global Community Manager III, AI
United States
Full-time
Remote
Mid Level
4+ years explindawernerassociates is seeking a highly skilled Community Manager to lead engagement across their AI-focused social channels. This role involves developing strategies to deepen community connections and collaborating with various teams to enhance the overall community experience.
Education
Responsibilities
Serve as the expert on our AI communities—understanding their interests, behaviors, and evolving needs
Deliver regular insights through weekly readouts and reports to inform strategy and cross‑functional decision‑making
Identify opportunities to strengthen community connection and drive sustained engagement
Help shape engagement strategies for AI‑focused brands, including tone‑of‑voice development, new engagement concepts, and community‑first initiatives
Identify new opportunities to authentically embed the brand within AI communities and support their needs
Oversee agency‑led community management efforts, including comment triage, engagement on owned content, and proactive participation across relevant AI conversations
Ensure agency output aligns with brand standards, engagement goals, and community expectations
Partner with Social Media Managers and Production Coordinators to support content publishing when needed
Work with Creative Strategists and Social Media Managers to develop community‑first creative, including text‑based posts, surprise‑and‑delight moments, and real‑world activations
Source user‑generated content and community moments for amplification across brand channels
Analyze sentiment, conversation trends, and platform‑native behaviors using social listening tools and platform analytics
Translate insights into actionable recommendations that strengthen community health and engagement
Support crisis response efforts during peak moments by escalating sensitive conversations and providing informed recommendations
Navigate high‑pressure situations with sound judgment and clear communication
Qualification
Required
Passion for community building and enthusiasm for AI‑driven conversations
4+ years of experience in community management and social strategy for digital‑first, culturally relevant brands
Proactive, self‑directed approach with a track record of pitching ideas, owning deliverables, and celebrating team wins
Deep understanding of social platforms, community behaviors, and customer mindsets, with the ability to distill insights clearly
Strong copywriting skills for both social content and presentations
Experience managing sensitive brand moments, including crises, issues, and real‑time news cycles
Excellent organizational and account management skills, with a commitment to meeting deadlines
Comprehensive understanding of major social platforms and their mechanics
Preferred
Experience building queries, optimizing dashboards, and reporting within social listening tools
Familiarity with tools such as Sprinklr, JIRA, and Brandwatch
Content creation experience across platforms such as Instagram Reels, TikTok, and Threads
Experience managing community groups on platforms like Discord, Reddit, and other community‑driven spaces
Strong awareness of industry trends in community management and social strategy
Benefits
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Company
Linda Werner & Associates, Inc
Linda Werner & Associates is a writing and editing company offering placement services for writers and editors.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase