Tangam Systems · 1 day ago
Director of Slot Performance - USA
Tangam Systems is a rapidly growing company that develops data analytics and visualization software for the casino industry. They are seeking a Director of Slot Performance to lead the optimization of slot operations and analytics, drive growth in operating profit for clients, and mentor junior team members.
Business IntelligenceSoftwareSoftware Engineering
Responsibilities
You applied your experience in slot operations and analytics along with Tangam’s slot optimization software to help casino operators implement data-driven management of slot product mix, location and pricing on the gaming floor. These efforts drove positive changes to the floor and improvements in profitability for clients
You educated our clients’ in understanding the principles of slot revenue management and how their actions on the gaming floor impacts slot performance. Your work resulted in a transformation in the operations staff culture
You developed strong relationships with key stakeholders of our software, gathered information on their needs, and communicated the learned product insights to the development team. You collaboratively worked with the product manager and development team to invent solutions to customer problems. Your feedback helped shape the product development roadmap and streamlined feature development
You helped the business team grow our pipeline of new clients. You participated in business development activities and client presentations. You promoted the benefits of data driven yield management/ decision making and Tangam’s software through multiple platforms – including your personal network, LinkedIn, and industry events. Your efforts resulted in new clients for the company
You mentored junior team members (analysts, engineers etc.) to develop their careers and enhance their knowledge of business and operations management. Your leadership resulted in high team morale and productivity
You went beyond the “minimum required” and advanced your knowledge of analytics, operations optimization and data visualization. You shared your knowledge with the Product Management team, thus catalyzing process / technology changes that helped them be more effective in their careers
Qualification
Required
5+ years of experience in senior-level leadership (Director or higher), managing large-scale slot operations with a minimum of 1,500+ machines
Proven track record in optimizing floor performance through deep analysis of Slot KPIs, including coin-in, theoretical win, handle pulls, RTP, and time-on-device
Expert-level understanding of slot floor dynamics, including budgeting, pricing strategies, and product-mix analysis (Leased vs. Owned vs. WAP)
Skilled at making data-backed operating decisions to drive revenue and efficiency
Proven ability to synthesize complex operational data into high-impact reports and presentations for senior executive leadership
Strong command of both written and oral communication
High proficiency in Excel and the Microsoft Office Suite
Experience leveraging business intelligence tools such as Tableau, SAS, or Cognos to inform strategy and performance monitoring
A degree in Business, Finance, Hospitality, or a related discipline is considered a strong asset
Must be willing and able to travel to client sites for approximately 35% of working time
Must have a clean criminal record and maintain eligibility for gaming licensure across all relevant jurisdictions
Company
Tangam Systems
Tangam Systems is a business intelligence software company located in Waterloo.
Funding
Current Stage
Growth StageCompany data provided by crunchbase