PRI Technology · 11 hours ago
ServiceNow Lead Developer (IRM OR HRSD)
Jersey City, NJ
Full-time
Hybrid
Senior Level, Lead/Staff
$150K/yr - $170K/yr
5+ years expPRI Technology is seeking a highly experienced Lead ServiceNow Developer to take ownership of their ServiceNow environment during a team transition. The role involves stabilizing the platform, reverse-engineering existing logic, and driving forward-looking development while mentoring junior developers.
Information Technology & Services
Hiring Manager
Adam Planica
Responsibilities
Conduct a rapid assessment of the current state of the instance to understand existing customizations, business rules, and workflows
As needed, be capable of reverse-engineering undocumented configurations and establish a baseline of technical documentation for the new team
As needed, troubleshoot legacy issues and stabilize performance following the team transition
Design and develop solutions across the platform, utilizing Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs
Manage and maintain complex API integrations (REST/SOAP) between ServiceNow and third-party enterprise tools
Oversee the health and data integrity of the CMDB
Maintain and enhance the ITSM suite (Incident, Problem, Change, Request)
Provide specialized support for Integrated Risk Management (IRM/GRC) and Human Resources Service Delivery (HRSD) modules
As needed, configure Service Portal widgets and pages to ensure a seamless user experience
Act as the Subject Matter Expert (SME) while the organization forms a permanent support structure
Guide and mentor junior developers or administrators joining the newly formed team
Qualification
Required
5+ years of hands-on ServiceNow development and administration experience
Proven track record of working independently in complex environments without heavy supervision
Deep expertise in JavaScript, Glide API, HTML, CSS, and Angular/Service Portal
Strong experience with Integration Hub, REST/SOAP APIs, and ETL processes
Demonstrated ability to troubleshoot complex workflows and identify root causes in heavily customized instances
Expert-level knowledge of ITSM and CMDB
High Priority: Functional and technical experience with IRM (Governance, Risk, and Compliance)
High Priority: Functional and technical experience with HRSD (HR Service Delivery)
Preferred
ServiceNow Certified Application Developer (CAD)
Certified Implementation Specialist (CIS) – IRM or HRSD
ITIL V3/V4 Foundation
Company
PRI Technology
IT Staffing Solutions - Experience the Difference Working With Professionals That Understand Your Information Technology Needs and the Importance of Managing Your Costs! PRI Technology, a division of Perennial Resources International, is a full service Information Technology staff augmentation and executive search firm comprised of high performing industry professionals focused on your success.
51-200 employees
H1B Sponsorship
PRI Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Joseph Kelly
Chief Financial Officer
Company data provided by crunchbase