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Pella Windows & Doors, Pella Northland · 15 hours ago

Commercial Field Project Manager

Minneapolis, MN

Full-time

Onsite

Mid, Senior Level

$80K/yr - $90K/yr

5+ years exp

Pella Windows & Doors is a company dedicated to improving the living experience of its customers while enriching the lives of its team members. They are seeking a Commercial Field Project Manager to oversee project delivery and installation, manage relationships with site supervisors, and ensure customer satisfaction through effective project management and service coordination.

Building Materials

Responsibilities

Provide necessary in-house and field support for prospective and ongoing projects

Oversee delivery and installation with customer and installer

Establish deadlines, assign responsibilities, monitor and summarize progress of projects throughout completion

Identify solutions to unforeseen challenges that arise during the project cycle

Attend pre-installation meetings to ensure contractor, architect, and installers all understand how to install Pella products in line with the shop drawings for said particular project

Attend project water tests to ensure product is tested to the standards of the project, document findings, and either fix any challenges found as a result of testing or schedule service to complete the findings

Works in tandem with Sales Consultants & Commercial support team to ensure successful project completion

Gives direction to the Sales Consultant and or customer regarding RFI, change orders, and submittals

Coordinate and Supervise sub-contracted labor

Provide leadership in support of the sales staff’s project acquisition strategies. Duties may include presenting product or installation technical data, providing product samples, and building or installing sample mock-ups

Proactively uncover service needs and coordinate the Service team to provide solutions

Promote and facilitate continuous improvement activities in the department

Provide outstanding customer service, oversee and take responsibility of all service events to ensure satisfactory completion when necessary

Produce all close-out documentation required (service manuals, warranties, etc.)

Manage the relationship with the site supervisors and maintain Pella in good standing with our customers in the field

On substantial projects, conduct an order review comparing a Sales Consultant’s take-off against the project’s architectural plans and specifications ensuring compliance. Review discrepancies with the sales staff. Reviews all bulletins and change order requests prior to bid submission or placing supplemental orders

Work with Sales Consultant and/or Pella Corporate Installation team to field measure projects when verification is required in support of take-off and ordering efforts

Recognize potential site problems and identify solutions with on-site personnel and contractor

Qualification

Construction KnowledgeProject ManagementMicrosoft OfficeSafety CertificationsMathematical SkillsCommunication SkillsTeam Player

Required

Bachelor's Degree in construction related field; or 5+ years equivalent combination of education and experience in commercial construction

Specific experience in the fenestration industry a plus

Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications

Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, CRM, etc.) and lead generational tools of Construction Monitor and CMD/Reed

Ability to compile and decipher information in spreadsheet format

Ability to read, analyze, and interpret construction contract documents including architectural drawings, specifications, shop drawings, and construction contracts

Ability to write field reports, business correspondence, and provide others direct instruction related to construction practices and procedures

Ability to speak effectively before groups of customers or employees of organization

Must be a team player and exhibit a strong desire to learn and promote self-growth

Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion

Attention to detail is required

Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines

Must be able to develop trust and confidence of customers, coworkers and managers

Must present in a clean and neat physical appearance

Must be able to investigate issues and resolve conflict in the best interests of the business and our customers

Ability to subtract two digit numbers and to multiply and divide with 10s and 100s

Ability to perform calculations using units of money, time, measurement, discounts, interest, commissions, proportions, percentages, area, circumference and volume, etc

Ability to apply basic concepts of algebra, geometry and general business math

Ability to read a tape measure and read scaled architect drawings

Must be willing to obtain necessary Safety certifications as required by associated construction activities, including: general safety certificates, fork lift license, reach forklift license, boom lift license, CPR certificate, etc

Ability and willingness to do physically demanding and potentially dangerous work, including working on the exterior of high-rise buildings on scaffolding, swing scaffolding, and cherry pickers

Must possess a valid driver's license and an excellent driving record