Insurance Agency - Account Manager & Operations Specialist jobs in United States
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Williams Insurance Advisors, LLC ยท 1 day ago

Insurance Agency - Account Manager & Operations Specialist

Williams Insurance Advisors is an independent insurance agency specializing in business and personal insurance solutions across Tennessee. They are seeking an experienced Account & Operations Manager to manage both personal and commercial insurance accounts while overseeing daily agency operations.

Insurance

Responsibilities

Manage renewals, endorsements, billing questions, and daily client service needs
Issue certificates of insurance and evidence of coverage
Assist with new business marketing, applications, and quoting
Communicate professionally with clients, underwriters, and carrier partners
Maintain high retention through proactive client engagement
Identify cross-sell opportunities between personal and commercial lines
Support agency operations and workflow management
Ensure compliance with carrier and agency procedures

Qualification

Tennessee Property & Casualty licenseAccount management experienceWeb-based agency management systemsCustomer service focusCommunication skillsOrganizational skillsTime-management skillsDetail-oriented

Required

3+ years of experience in personal or commercial lines account management
Active Tennessee Property & Casualty license (required)
Experience with web-based agency management systems (EZLynx preferred)
Strong communication, organizational, and time-management skills
Ability to work independently in a remote environment
Detail-oriented with a strong customer service focus

Benefits

Flexible schedule
Paid time off
Paid holidays
Licensing and continuing education reimbursement

Company

Williams Insurance Advisors, LLC

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You deserve insurance services that will work to build a positive relationship.

Funding

Current Stage
Early Stage
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