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TruEvan Technologies Inc. · 23 hours ago

RPA Platform Admin

Buffalo, NY

Full-time

Onsite

Senior Level

6+ years exp

TruEvan Technologies Inc. is seeking an experienced RPA Platform Admin with a strong background in server administration and infrastructure architecture. The role involves overseeing the automation platform, resolving server issues, and collaborating with cross-functional teams to support RPA infrastructure and optimize automation performance.

Information Technology & Services

Responsibilities

Systems Admin for entire RPA Platform and Infrastructure

Setup and configure all VDIs that the digital workers (bots) will be utilizing. Work with the team to Troubleshoot and resolve issues in process workflows to maintain seamless automation

Create and manage incident tickets, particularly through IT Service Management tools (preferably ServiceNow)

Analyze current processes, identifying and resolving issues or trends for optimal automation performance

Collaborate with cross-functional teams and work autonomously to support new requirements and changes with RPA Infrastructure

Complete other related duties as assigned

Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization

Creation of support and architectural documentation, standards, policies, analysis, and testing

Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements

Coordinate vendor interactions and/or vendor resources as needed

Mentor and coach less experienced engineers, technicians, and integrators

Review documentation, proposals, and changes proposed by less experienced staff

Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis

Follow and promote use of industry best practices, standards and procedures

Maintain a strong aptitude and working knowledge of Bank applications, systems, development environments. Maintain a detailed understanding of vendor technologies and services used by the Bank

Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management

Promote an environment that supports diversity and reflects the client Bank brand

Maintain Client internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Qualification

RPA AdministrationWindows Server AdministrationCloud Infrastructure (Azure)MS SQL Database AdministrationIT Service Management (ServiceNow)Power BI AdministrationVSphereVMware AdministrationIIS Configuration.NET Framework ImplementationPowerShell/ScriptingKibana AdministrationProcess-orientedEffective influencing skillsAgile MethodologyFintech Experience

Required

6-8 years professional experience in a technical engineering position involving infrastructure design technologies, data management and/or system design

Knowledge of Agile methodology

Strong Infrastructure background including but not limited to Windows Server Administration

vSphere and Vmware VPC administration

Cloud setup and infrastructure (Azure Tenants)

Knowledge including but not limited to IIS configuration

MS .NET Framework implementation

Need to know what RPA is and a general idea of how it works

MS SQL Database Administration

Power BI Administration

Ability to understand a process workflow setup and troubleshooting

Knowledge of IT Service Management tool and incident ticket creation (Preferably ServiceNow)

Ability to translate complex business and functional requirements into structured high-quality implementations using any variety of industry standard approaches

Advanced knowledge and advanced expertise in industry and/or vendor technologies

Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, work closely with integrators, developers, and testers in the fast-paced environment

Able to solicit, gather, document, and analyze system specification and requirements

Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size

Understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on projects of medium to high complexity

Understanding of how supported technologies interact with other systems and services

Effective influencing skills

Process-oriented