Universal Music Group · 9 hours ago
Coordinator, Production Operations
New York, NY
Full-time
Onsite
New Grad, Entry Level
$41K/yr - $62K/yrUniversal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. The Production Operations coordinator supports the end-to-end production process by overseeing manufacturing orders and ensuring accurate and timely movement of goods across vendors and fulfillment centers.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Oversee complete delivery of shipments and receipts of all products, materials, and supplies for eCommerce, Retail, and Tour channels
Enter and maintain updates for each style and order in Navision (ERP) or shared drives; track goods on order, in production (WIP), and in transit to ensure timely delivery
Maintain accurate log sheets and dashboards of daily movements and transactions within product management systems and ERP
Inspect shipment packing lists and verify against manifests, invoices, or orders to confirm accuracy
Provide tracking visibility and enforce ASN protocol to ensure all inbound and outbound shipments are properly logged and visible to downstream teams
Perform goods receipt on all incoming products and components into the ERP system
Follow up with vendor and 3PL partners to ensure on-time shipment and accurate delivery documentation
Coordinate invoice and coding processes with Finance to ensure accurate and timely payment of vendors
Manage outgoing and incoming packages to and from vendors, ensuring materials are properly labeled and distributed for internal review or production use
Collaborate cross-functionally with Product Development, Logistics, Finance, and Brand Management to resolve issues such as shortages, damages, or specification discrepancies
Maintain an organized view of outstanding production orders and related unfulfilled shipments
Provide general administrative and reporting support for production and order management activities
Contribute positively to team dynamics and support management initiatives to improve efficiency and workflow
Qualification
Required
Strong attention to detail and organizational skills
Ability to work in fast-paced, deadline-driven environment
Excellent communication and cross-functional collaboration skills
Preferred
Experience in Navision (Microsoft Dynamics) or similar ERP system
Proficient in Excel, including V-lookups and Pivot Tables
Proficient in Microsoft Office and Adobe products
College degree
Benefits
Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
Founded in 1934
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
Company data provided by crunchbase