Telnyx · 5 hours ago
Technical Implementation Engineer
United States
Full-time
Remote
Entry, Mid Level
$55K/yr - $65K/yr
2+ years expTelnyx is an industry leader in global connectivity, focused on building innovative solutions for seamless interconnection. As a Technical Implementation Engineer, you will work directly with customers to implement and optimize their integrations on the Telnyx platform, addressing complex telecom challenges and enhancing communication capabilities.
Communications InfrastructureDeveloper APIsEnterprise SoftwareMessagingPaaSSMSSoftwareTelecommunications
Responsibilities
Own technical implementation end-to-end: You’ll lead onboarding for customers, translating their goals into technical success and custom configuration on the Telnyx platform
Develop solutions: Whether integrating SIP trunks with cloud PBXs or optimizing webhook delivery pipelines, you'll solve customer challenges using code, configuration, and creativity
Collaborate cross-functionally: Partner with Solutions Engineers, Product, and Support to ensure customer success through deployment and beyond
Deploy with impact: The cutting edge of AI innovation today is in real-time communications and your work will support those businesses and more
Continuously improve: Use customer feedback, onboarding metrics, and your own insights to iterate on the implementation process and help scale our technical onboarding playbooks
Qualification
Required
Proficiency with APIs, telecom systems (e.g. SIP, WebRTC, call routing), and cloud platforms
Comfortable writing and debugging code in Python, JavaScript, or similar
Ability to architect how Telnyx fits into a customer's broader tech stack and anticipate integration challenges before they surface
Love untangling technical puzzles and building solutions that stick
Comfortable diving into packet captures as well as leading a technical onboarding call with a CTO
Thrive in dynamic, high-autonomy environments where each customer is different and the playbook evolves daily
2+ years in a technical role—implementation engineering, customer engineering, solutions architecture, or a similar capacity
Preferred
Experience in telecom, VoIP, or programmable communications
Familiarity with authentication protocols (e.g., OAuth, token-based auth)
Experience with tools like Postman, Wireshark, or SIP debuggers
Benefits
Share Options
401(k): Human Interest Plan w/ 4% Company Match (Eligible After 3 Months)
Healthcare & Dental: Company Covers 50%
Flexible Paid Time Off (Flex PTO)
And More
Company
Telnyx
Your one-stop shop for infrastructure at the edge.
201-500 employees
H1B Sponsorship
Telnyx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (5)
2022 (13)
2021 (6)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$2.12MKey Investors
Chicago Ventures
2014-09-01Seed· $2.12M
2014-05-27Seed
Leadership Team
David Casem
Co-founder & CEO
Ian Reither
Chief Operating Officer
Recent News
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