State Employees Credit Union of New Mexico ยท 21 hours ago
Personal Service Representative Cerrillos Branch
4920 Promenade Boulevard, Santa Fe, NM, USA
Full-time
Onsite
New Grad, Entry Level
$18.51/hr - $18.51/hrState Employees Credit Union of New Mexico is seeking a Personal Service Representative to serve as a liaison between members and the credit union. The role involves providing account information, opening new accounts, and handling members' daily credit union needs, including loan requests.
Financial ServicesHealth Care
Responsibilities
Represent the credit union to the members in a courteous and professional manner and provide prompt, efficient and accurate service in the processing of transactions
Accurately performs all teller functions including, but not limited to, deposits withdrawals, transfers, payments, processing of night deposit and mail transactions, cash advances, and issuance of official checks
Open new accounts and service existing accounts. Set up new account files and provide members with all necessary information for membership
Cross sell deposit, loan and automated services to members and complete all necessary paperwork, and system file maintenance necessary to complete the transaction
Cross sell, interview and process all types of loan applications for members
Complete all verifications and documents needed for loans and follow up as needed or necessary i.e., title work
Performs all other assigned duties
Qualification
Required
Excellent verbal and written communication skills are necessary
Strong attention to detail
Must be a self-starter and be able to work independently
Must be able to adapt to change
Patience, tact, enthusiasm, and positive attitude toward the staff, Members and general public
Must be a graduate of an accredited high school or have the equivalent of a high school diploma (G.E.D. certificate)
Must have knowledge of office machines and equipment and be able to type
Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace
Adheres to policy on Drug Free Workplace
Complies with company policies and procedures and local, state and federal regulations
Requires sitting for long periods of time, some standing, walking, kneeling, stooping, bending, lifting, grasping and fine hand coordination
Visual and aural acuity required
Finger and hand dexterity required
Must be able to lift 15 pounds maximum, with occasional lifting and/or carrying of objects weighing up to 10 pounds
Requires ability to remain calm under stressful situations
Must be able to access and navigate each department at the organization's facilities
Benefits
Competitive Salary (DOE)
Sick and Vacation leave, paid trainings, 11 paid holidays, including Birthday PTO!
Medical, Dental, Vision for employees and their families
401(K) with employer-matching
Life and Disability Insurance
Flexible Spending Accounts (FSAs)
Company
State Employees Credit Union of New Mexico
State Employees Credit Union has been providing exceptional care to our members since 1958.
Founded in 1958
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andy Ramos
President/CEO
Lindsay Jones
Executive Vice President/Chief Operations Officer
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