Internal User Experience and Systems Integration Manager jobs in United States
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The Salvation Army · 1 day ago

Internal User Experience and Systems Integration Manager

The Salvation Army is an international movement and the largest non-governmental provider of social services in America. They are seeking an Internal User Experience & Systems Integration Manager to optimize user experience and manage internal digital platforms, including the intranet and digital asset management system.

CharityNon ProfitRehabilitation
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H1B Sponsor Likelynote

Responsibilities

Lead the development and execution of user-centric strategies for internal digital platforms, including the intranet, D.A.M., and internal websites
Oversee UX/UI design, system workflows, and ongoing optimizations to ensure intuitive navigation, content discoverability, and accessibility
Develop, implement, and manage the digital content strategy for The Salvation Army USA Eastern
Manage all aspects of SharePoint-based intranet, including architecture, design, governance, and territory-wide user engagement
Update and maintain corporate-wide digital signage
Serve as UX lead for the internal DAM, aligning taxonomy, tagging, and accessibility with organizational needs
Direct content strategy and publication for USE-Portal, the company intranet, ensuring alignment with branding, voice, and audience needs
Collaborate across departments to integrate internal systems (e.g., CRM, communications tools) and enhance user experience and data flow
Implement automated analytics dashboards and reporting tools to measure engagement and inform strategy
Monitor industry trends and UX best practices to drive innovation and improved performance
Manage design reviews, usability testing, and feedback loops to continuously evolve digital platforms
Lead content governance processes, including workflows, approvals, and compliance with legal and branding standards
Train and support internal stakeholders to utilize digital systems effectively

Qualification

User Experience DesignSharePoint ManagementDigital Content StrategyDigital Asset ManagementAnalytics PlatformsProject ManagementCommunication SkillsCollaboration SkillsProblem-SolvingAttention to DetailAdaptabilityContinuous Learning

Required

Bachelor's degree in communications, design, IT, or a related field; advanced training in UX/UI, web development, or systems integration a plus
5+ years of experience in digital content, UX strategy, or digital system management
Strong working knowledge of SharePoint (architecture, customization, and governance)
Experience leading or designing within Digital Asset Management systems
Technical understanding of content and system integration with CRM platforms
Demonstrated ability to apply UX design principles to large-scale internal platforms
Proficiency with analytics platforms and automation tools
Skilled in Adobe Creative Suite, Canva, and modern content creation/editing tools
Excellent project management, communication, and cross-functional collaboration skills
Experience designing and managing approval workflows for enterprise systems
Strong problem-solving, adaptability, and strategic thinking abilities
Self-starter with a continuous learning mindset and a passion for digital innovation
Organized with a strong attention to detail
Able to work independently and with a team successfully
Continuous learner with a growth mindset

Benefits

Generous Medical, Dental, Vision Benefits
TSA paid Life Insurance for Employees
Additional life insurance options for employees
On-site cafeteria
Paid Time Off – Vacation, Sick, Personal days
403(b) retirement savings plan
Non-contributory Pension Plan
Professional Development
Free, on-site Fitness Center
Federal holidays
Opportunities to give back and support our communities

Company

The Salvation Army

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The Salvation Army is a charity organization that focuses on rehabilitation, job training, veterans, and grassroots services.

H1B Sponsorship

The Salvation Army has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
$0.06M
Key Investors
Community Foundation of the Mahoning ValleyTimken Foundation of Canton
2025-07-08Grant· $0.01M
2023-06-30Grant· $0.05M

Leadership Team

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Michelle Dressler, MBA
Territorial Finance Secretary (CFO)
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Clarence White
Chief Information Officer
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Company data provided by crunchbase