Moore & Van Allen PLLC · 1 week ago
Director of Information Governance & Knowledge
Charlotte, NC
Full-time
Onsite
Director/Executive
10+ years expMoore & Van Allen PLLC is a dynamic and fast-growing full-service law firm seeking an experienced Director of Information Governance & Knowledge. The role involves leading the firm’s information lifecycle management and developing a modern Knowledge Management program while collaborating with various teams to enhance data governance and compliance.
Professional Services
Responsibilities
Own the firm’s IG framework and policies (classification, retention, disposition, legal hold, privacy, acceptable use)
Chair or co-chair the IG Advisory; maintain alignment with client requirements and regulatory standards
Establish governance controls, audit cadence, and remediation plans
Operate a defensible records program for physical and electronic content across DMS, email, chat, shared drives, collaboration sites, and archives
Manage offsite storage, digitization, transfers, and destruction workflows
Maintain retention schedules
Build and maintain taxonomies, matter/modeled documents, playbooks, checklists, and precedent libraries
Stand up capture workflows and promote standards for profiling/metadata
Implement enterprise search and knowledge discovery approaches that improve time-to-find and reuse
Partner with various teams on data minimization, discovery readiness, client outside counsel guidelines, audits, and incident response
Align practices with relevant regulations/standards; prepare evidence for client audits and certifications
Evaluate and pilot AI-assisted classification, summarization, retrieval, and quality checks with appropriate guardrails
Define functional requirements, roadmaps, and vendor SLAs; manage budgets and licenses
Drive communications, training, and adoption metrics; embed IG/KM behaviors within practice groups and business teams
Develop role-based guidance for attorneys, assistants, and business staff; measure and report outcomes
Lead and develop a high-performing team; establish goals, career paths, and performance metrics
Manage vendor relationships and contracts; track KPIs and report to executive sponsors and governance bodies
Qualification
Required
Bachelor's degree in related field required
10+ years in Information Governance, Records & Information Management, or Knowledge Management within a law firm or professional services setting required
5+ years leading teams and programs required
Proficiency with DMS (iManage), Microsoft 365, SharePoint, Teams, records systems, and reporting & analytics platforms
Preferred
Preferred certification(s): IGP, CRM, CIP, CIPP/US (or equivalent privacy); PMP or Lean Six Sigma a plus
Company
Moore & Van Allen PLLC
At Moore & Van Allen, representation extends beyond traditional legal services. We represent ideas, values and aspirations.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Satterfield
Chief Operating Officer
Doak Barnhardt
Partner
Recent News
2026-01-15
MarketScreener
2025-11-08
Mergers & Acquisitions
2025-11-08
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