Randstad Enterprise ยท 10 hours ago
RCS Program Manager (Houston, TX)
Houston, TX
Full-time
Onsite
Senior LevelRandstad Enterprise, the #1 global leader in HR solutions, is hiring an experienced MSP Program Manager for a prestigious client in Houston, TX. This strategic role focuses on account development and driving innovative workforce solutions while overseeing the end-to-end MSP program operations.
Human Resources
Hiring Manager
Sabrine Abdesselam
Responsibilities
Lead strategic account development by serving as a consultative business partner to executive sponsors and hiring managers, translating complex staffing needs into innovative workforce solutions and driving program growth
Ensure world-class operational excellence by overseeing the end-to-end MSP program, guaranteeing contractual compliance, optimizing cost controls (P&L), and championing continuous improvement initiatives
Govern the entire MSP talent ecosystem, which includes leading and developing the account PMO team, managing third-party supplier relationships, and ensuring high-quality fulfillment of Professional and Technical positions
Drive program transparency by providing critical visibility through robust financial and operational reporting, forecasting, and data-driven problem-solving to enable collaborative partnership
Curate and maintain a high-performing supplier network for the MSP, constantly evaluating and expanding partner capabilities to guarantee optimal talent coverage and fulfillment rates across all labor categories
Serve as a subject matter expert across diverse labor categories, including Manufacturing/Industrial, Business Professional, Engineering, and Information Technology (IT), advising clients on market trends, appropriate rates, and effective talent sourcing strategies for each specialized vertical
Provide direct and indirect leadership across the MSP program, effectively managing direct reports (PMO staff) and leveraging influence across shared services, functional support, and third-party supplier teams to achieve unified operational goals and client success
Drive and own the program's P&L performance, which includes managing all budgeting, detailed forecasting to ensure profitability, optimize resource allocation, and strategically guide investment decisions
Qualification
Required
Staffing industry experience required
MSP program management, continent workforce management, or large client management experience
Strong MSP acumen, superior judgement and decision making skills
History of solving complex client situations and using data to create actionable outcomes that solve challenges
Vendor Management System (VMS) experience required - SAP Fieldglass experience is preferred
The ability to know where you should invest your time without direction
Experience presenting business reviews and workforce strategies to management/executive level stakeholders
Impressive professionalism, communication skills and attention to detail
Demonstrated ability to manage multiple projects simultaneously and pivot priorities based on business needs
Proficiency with tech, calendaring, organizational tools
Preferred
Bachelor's degree preferred
Proficiency using Google mail, calendaring and shared drives
Benefits
Excellent benefits package - medical, dental, vision
Generous PTO policy earned from day one
Education and professional development
Rapid career growth
Retirement savings and security
Employee stock purchase plan
Paid parental leave
Short and long term disability
Employee assistance program and health advocacy
Health and dependent care flexible spending account
Metlife auto and home insurance
Metlife legal plan
Referral reward program
Exclusive discounts and programs with dozens of nationwide vendors and retailers
Company
Randstad Enterprise
Randstad Enterprise is the leading global talent solutions provider, enabling companies to create sustainable business value and agility by keeping people at the heart of their organizations.
Founded in 2001
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase