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Caesars Entertainment · 1 day ago

Income Control Auditor

Chandler, OK

Full-time

Onsite

Mid, Senior Level

Caesars Entertainment is a leading gaming and entertainment company, and they are seeking an Income Control Auditor to ensure accurate audits and compliance within their operations. The role involves leading audit processes, training team members, and ensuring adherence to regulatory guidelines while providing superior customer service.

Food and Beverage

Responsibilities

All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”

Team members will participate in all mandatory meetings and pre-shift BUZZ sessions

Demonstrates potential of leadership skills, able to lead, guide, train and motivate people at all levels

Consistently produces accurate and timely audits on all large and small audits, including an understanding of systems as they relate to the various audits

Reviews Auditor I work for accuracy

Assists all Auditors with audit issues

Is able to give direction and supervise Auditor

Can assist as the 2nd Review for Title 31 Audit

Assists Income Control Analyst and Supervisor with training and scheduling

Demonstrates good decision making and problem solving with very little guidance from the Analyst or Supervisor

Meets all reporting deadlines to departments

Investigates clearing account discrepancies for accounting

Compiles, reviews, and distributes the daily operating report and daily results

Demonstrates complex problem solving and research skills related to the audits

Communicates any “out of the ordinary” discrepancies to the Analyst, Supervisor or Manager

Acts as back-up for all functions of the department during heavy volume periods

Works closely with operating departments to ensure internal compliance guidelines are followed and to solve audit problems/issues

Works closely with the Analyst daily to ensure all audits were balanced and daily reports are completed

Demonstrates superior customer service

Is flexible in working shifts, length of shift, and length and times of lunch/breaks

Adheres to regulatory, departmental and company policies and procedures

Meets the attendance guidelines of the department

Works a flexible schedule including weekends, evenings and holidays

Works a reasonable amount of overtime when required

Qualification

Gaming audit experienceInternal audit knowledge10-key proficiencyMicrosoft ExcelMicrosoft AccessLeadership skillsCasino management systemsAuditing softwareCustomer serviceTeamwork