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Maryland Oncology Hematology · 21 hours ago

Surgery Support Coordinator

Austin, TX

Full-time

Onsite

New Grad, Entry, Mid, Senior Level

0+ years exp

Maryland Oncology Hematology is part of The US Oncology Network, seeking a Surgery Support Coordinator to support the Gyn Onc department at Texas Oncology. This role involves managing surgery scheduling, coordinating patient care, and ensuring compliance with medical standards.

Health CareHospitalMedicalOncology

Responsibilities

Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices

Review with patient, their medications and health history; may impact surgical clearance from other care providers

Coordinate, schedule, and authorize pre-operative clearance testing and any diagnostic imaging, (e.g., CT, MRI, US, X-Ray)

Scan any surgery documents into EMR as applicable (e.g. signed surgery orders, consents, cardiac clearance, authorizations)

Serve as a patient advocate and serves as a liaison between the patient, payor, office and facility to answer questions and escalate issues

Ensure reports (e.g., Pathology, OR, other) are captured in chart

Surgical pathology reports are in chart

All patients have returned to the office as ordered (including stent removals/exchanges)

Obtain missing Pathology reports

Schedule any needed appointments not already scheduled, either self or via Physician clinic scheduler as appropriate

Sequence, prioritize, follow up, and multi-task, multiple provider inputs

Qualification

Surgical practice experienceInsurance authorizationMedical terminology knowledgeClinical scheduling experienceMicrosoft Office proficiencyMultitasking abilityCommunication skills

Required

High School diploma or equivalent required

Position requires 0-2 years of Surgical practice/office work experience including work in insurance authorization, insurance verification and/or scheduling with ability to explain patient responsibility in accordance with their benefits plan (as applicable)

Knowledge of medical and surgical terminology required

Must have excellent communication skills, written and verbal, with ability to multitask

Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required

At least three years of experience in a clinical or procedural scheduling environment, including insurance authorization, verification, and/or scheduling, with ability to explain patient responsibility in accordance with their benefits plan

Position requires at least five years of surgical practice/office work experience including work in insurance authorization, insurance verification and/or scheduling with ability to explain patient responsibility in accordance with their benefits plan (as applicable)