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Cova Software · 1 day ago

Cova Pay Administrator

Denver, CO

Full-time

Hybrid

Entry, Mid Level

$48K/yr - $50K/yr

1+ years exp

Cova Software is dedicated to revolutionizing the digital payment experience for Canadian cannabis retailers. As a Cova Pay Administrator, you will facilitate the application process for clients, ensuring accurate and efficient completion to secure payment processing approval while communicating with clients and managing documentation.

CannabisConsumer SoftwareE-CommerceRetail TechnologySaaSSoftware

Responsibilities

Assist clients with completing the Cova Pay application process

Communicate directly with clients to gather required documentation

Convert client documents to PDFs, rename as needed, and upload to SharePoint

Fill out DocuSign applications for clients and obtain required signature

Submit full application package to partners' underwriting team

Inform clients of approval or decline status

Following client’s approval, assist in onboarding, including ordering hardware terminals and providing remote installation support, as needed

Regular check-ins with stakeholders to ensure smooth progress and collaboration

Qualification

Document management toolsMicrosoft ExcelClient communicationProject management softwareOperational skillsMultitaskingSalesforce familiarityWritten communicationVerbal communication

Required

1-3 years of professional experience, preferably in the financial industry

Bachelor's degree in finance, Business Administration, or a related field, considered an asset

Strong operational skills and ability to multitask effectively in a fast-paced environment

Excellent written and verbal communication skills

Proficient in document management tools (DocuSign, Adobe, M365, SharePoint)

Advanced skills in Microsoft Excel

Comfortable liaising with clients and payment partners to support in advancing applications

Preferred

Familiarity with Salesforce and project management software

Benefits

Comprehensive benefits package for you and your entire family

Flexible hybrid working environment

Generous vacation and sick time policies

Maternity, adoption, and paternity leave salary top ups

Ten “New Baby Days” for all parents welcoming a new child into their life

“Cultural Day” off annually to celebrate a day of religious or cultural significance

Up to 6 days of paid time off annually for volunteering or personal learning

Seven-week sabbatical after every seven years of employment

Company

Cova Software

Cova Software has been the fastest-growing software solutions company in the history of legal cannabis and is now the #1 cannabis POS in North America.

Founded in 2016

Denver, Colorado, USA

51-200 employees