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Great Minds · 2 days ago

Director, Sales Operations

United States

Full-time

Remote

Director/Executive

$151K/yr - $172K/yr

8+ years exp

Great Minds is a high-growth, mission-driven organization focused on providing meaningful educational content. The Director of Sales Operations will lead teams that enhance sales efficiency and operational excellence, overseeing quoting, sales support, and Salesforce management.

Education

Responsibilities

Lead and develop two high-performing teams supporting quoting and sales operations functions

Partner cross-functionally with Sales, Finance, Marketing, and Revenue Operations leadership to drive sales improvements and execution excellence

Serve as a thought partner to senior sales leadership on forecasting, pipeline health, and go-to-market planning

Oversee the end-to-end quote-to-order process, ensuring accuracy, speed, and compliance with pricing and policy guidelines

Drive process optimization within Salesforce to streamline deal execution and reduce sales friction up and downstream of the quoting process

Establish SLAs and performance metrics to ensure timely support for the field and inside sales teams and accuracy of information being collected in SF for the smooth transition to fulfillment

Own Salesforce reporting, dashboards, and analytics for sales performance, pipeline visibility, and operational KPIs

Manage the operational updates to Salesforce to prepare for new sales cycles and manage all updates to salesforce in coordination with the SF administration team

Partner with IT and RevOps to enhance Salesforce usability and ensure data integrity

Deliver actionable insights that inform strategy and improve sales productivity

Oversee the administration, and payout process for sales incentive compensation plans

Manage the ICM technology platform to ensure accuracy, transparency, and scalability

Maintain clear communication with the sales team to ensure transparency into commission statements and answer questions and readily work to fix any discrepancies