Gametime · 4 hours ago
Security Engineer I
Gametimeunited is focused on uniting people through shared live experiences, and they are seeking a Security Engineer I to manage day-to-day security operations and IT support. The role involves internal user support, vulnerability management, incident response, and collaboration with senior engineers.
E-CommerceEventsMedia and EntertainmentMobile AppsTicketing
Responsibilities
Creates, monitors, and triages security signals in Datadog, CloudWatch, and Loki; participates in SIEM evaluation and onboarding
Supports vulnerability management by tracking findings, driving remediation with service owners, and verifying closure against agreed SLAs
Maintains identity and access hygiene in critical applications: enforces MFA, applies least‑privilege access patterns, and participates in periodic access reviews
Assists with endpoint security baselines via Kandji, Intune, and SentinelOne; helps remediate non‑compliant devices
Supports secure SDLC practices: dependency hygiene, secrets management, and security checks in CI; raises risks in design/review with actionable recommendations
Contributes to web/mobile application security by coordinating with product/engineering on secure release practices and platform‑specific control considerations
Coordinates and maintains security training and awareness campaigns
Authors and maintains security documentation: policies, procedures, runbooks, FAQs, and user‑facing guidance
Support audits, compliance assessments, and third-party risk reviews
Onboarding & Offboarding: Sets up accounts, provisions hardware, applies appropriate access controls; collects, wipes, and reassigns devices during offboarding
Asset Management: Tracks and reconciles hardware/software inventory; assists with shipping, receiving, and device preparation for employees
Helpdesk / Jira Ticket Support: Monitors Jira queues and Slack Support channels. Meet first‑response SLAs; handles routine troubleshooting (account lockouts, software installs, printer/network issues); escalates complex issues with clear notes and reproduction steps
Troubleshooting & Hands‑On Support: Joins calls or screen shares with end users for initial diagnosis; communicates clearly and walks users through fixes
Qualification
Required
Bachelor's degree in a technical field or equivalent practical experience
Approximately 1–2 years in security operations, IT support, or related roles (relevant internships or open‑source contributions considered)
Foundational Practices: MFA, phishing awareness, least‑privilege, secure handling of credentials/secrets
Strong written and verbal communication
Working knowledge of Google Workspace, Okta, Slack, Jira, Kandji, and Intune
Familiarity with AWS fundamentals (IAM, Secrets Manager, KMS) and centralized logging (Loki)
Experience with monitoring/alerting in Datadog and basic query/visualization for investigations
Comfort with Linux/macOS administration and common endpoint/network troubleshooting
Exposure to scripting or automation (Python, Bash, Go) and strong Git hygiene for config/runbook changes
Patient, professional, and approachable when partnering with non‑technical staff
Clear, concise asynchronous communication and documentation; constructive collaboration across teams
Ownership mindset; follows tasks through to completion and escalates risks early
Uses logs, alerts, and runbooks to diagnose issues; proposes minimal, testable fixes
Applies least‑privilege and defense‑in‑depth principles; makes risk‑based, auditable decisions
Identifies root causes and contributes durable prevention measures
Preferred
Hands‑on experience with Okta (group/rule hygiene, lifecycle), Google Workspace administration, Kandji/Intune compliance policies
Familiarity with AWS security (IAM roles/policies, security groups, encryption at rest/in transit) and CloudTrail/CloudWatch log flows
Experience building Datadog monitors/dashboards and basic detections; exposure to SIEM concepts
Experience with Python for automation and security tooling integration
Experience with Terraform for secure resource configuration and deployment
Awareness of web/mobile app security considerations
Experience with Docker and AWS ECS/EKS for securing and managing containerized applications
Company
Gametime
Gametime sells last-minute tickets to the most popular events in sports, music, and theater.
H1B Sponsorship
Gametime has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$71.6MKey Investors
Nimble PartnersEvolution MediaAccel
2022-05-26Series C· $30M
2017-09-13Series Unknown· $8.2M
2016-09-21Series B· $20M
Recent News
2025-12-10
2025-10-20
Company data provided by crunchbase