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Wachter, Inc. · 12 hours ago

Overnight Project Support Specialist Role

Lowell, AR

Full-time

Hybrid

New Grad, Entry Level

$17/hr - $22/hr

Wachter, Inc. is a company that values its employees and is looking for an Overnight Remote Project Support Specialist. This role involves providing off-site project and technical support for overnight installations of network devices and camera systems, ensuring accurate and efficient completion of projects.

IndustrialInformation ServicesInformation Technology

H1B Sponsor Likely

Responsibilities

Provide real-time remote support to on-site technicians during overnight network and camera installations

Interpret and review floor plans, construction drawings, and camera layouts to guide proper device placement

Confirm camera fields of view, mounting locations, and network device positioning based on project plans

Assist technicians with understanding scope of work, site layouts, and installation requirements

Track project progress and provide status updates to project managers and stakeholders

Maintain accurate documentation, including device locations, revisions, and as-built changes

Identify discrepancies between plans and field conditions and escalate issues as needed

Support troubleshooting related to camera placement, network connectivity, and installation sequencing

Communicate clearly and effectively via phone, chat, or video with overnight field teams

Ensure work aligns with project standards, customer requirements, and design specifications

Qualification

Project supportNetwork deploymentsTechnical coordinationReading floor plansIP camerasBasic networking conceptsDocumentation skillsRemote supportCommunication skillsAttention to detail

Required

High school diploma or equivalent (technical or design-related education preferred)

Experience in project support, network deployments, security systems, or technical coordination

Ability to read and interpret floor plans, site drawings, and camera layouts

Familiarity with IP cameras, network devices, and basic networking concepts

Strong attention to detail and documentation skills

Ability to work overnight shifts consistently

Comfortable working independently in a remote or office-based environment

Strong written and verbal communication skills

Preferred

Experience supporting field technicians remotely

Knowledge of camera coverage planning, fields of view, and mounting best practices

Familiarity with CAD drawings, PDFs, or floor plan software

Experience with project tracking, ticketing, or collaboration tools

Benefits

Medical, Dental, Prescription & Vision Benefits--No premium cost!

Life, AD&D and LTD insurance

Paid Vacation and Holidays

MDLive & TriaHealth

Company-Matched 401(k) and IRA Retirement Savings

Company

Wachter, Inc.

Wachter is on the cutting-edge of technology and infrastructure installation and has been since 1930. Wachter is a Cisco Gold Certified Partner.

Founded in 1930

Lenexa, Kansas, USA

1001-5000 employees

https://www.wachter.com/

H1B Sponsorship

Wachter, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)