Premier Truck Group · 6 days ago
Service Manager
Roberts, WI
Full-time
Onsite
Senior Level
5+ years expPremier Truck Group is dedicated to providing a top-tier employee experience and operational excellence. They are seeking a Service Manager to oversee the Service Department's operations, manage personnel, and ensure customer satisfaction while achieving profitability objectives.
Automotive
Responsibilities
To provide direction to service personnel, delegate assignments according to business needs and answer questions concerning present and future jobs
Manage the operation of the Service Department including training, recruiting, interviewing, employment appraisals and possible employee discipline and termination issues
Prepare annual budget and monitor budgeted expenditures
Maintain awareness of current and projected market conditions; develop and implement appropriate strategies and programs as necessary to attain the dealership’s Service Department customer, operating and profitability objectives
Qualification
Required
A minimum of five years' experience in heavy-duty truck/engine repair and installation
Five years' experience in management is required
Ability to troubleshoot and diagnose service issues and resolve complaints
Skills in welding, electrical, and hydraulic systems
Ability to listen, communicate effectively and resolve conflict with customers, employees and co-workers
Experience in employee supervision and personnel administration preferably in a service technician environment
Ability to develop written estimates and quote bids and schedule jobs
Ability to read instructions, work orders, and specifications
Must have excellent verbal and written communication skills
Ability to operate personal computer and 10 key
Strong problem solving skills
Goal oriented, results focused
Valid Driver License required
Benefits
Employee Discounts
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
401k Plan with Employer Match
Training
Work-Life Balance
Company
Premier Truck Group
Welcome to Premier Truck Group! The Premier Truck Group is committed to connecting premier products with premier employees, facilities and services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ron Long
President & CEO
John Pruitt
Chief Financial Officer
Recent News
Fleet Equipment Magazine
2024-04-26
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