Apply on Employer Site

AWL · 13 hours ago

Operations Engineer

Austin, Texas

Full-time

Onsite

Entry, Mid Level

2+ years exp

All Web Leads, Inc. is one of the most successful customer acquisition marketing companies in the US, helping customers acquire clients for the insurance industry. As an Operations Engineer, you will ensure continuous business operations and system continuity by managing infrastructure, software, and associated systems while participating in a collaborative team environment.

Auto InsuranceHealth InsuranceInsuranceLife InsuranceProperty Insurance

Responsibilities

Provide installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure:

Bare metal machine physical installation and configuration

Windows and Linux OS’

System patching and maintenance

Implementation of critical CVE fixes

History of writing technical and staff documentation

Keeping documentation current

Improving documentation based on lessons learned or common problems

Ensure the correct design, implementation, and scalability of systems that must operate in a Highly Available manner via assisting staff engineers

Couchbase

RabbitMQ

MySQL

Kubernetes

Fortinet switches and firewalls

Perform daily system monitoring, assist in problem root cause determination across a variety of systems

Knowledge or ability to learn Zabbix

Attention to detail, ability to document problems, and wiliness to escalate when needed

Certificate maintenance

System quarterly patching and on-going regular maintenance of systems

Implement automated approaches for system administration tasks:

Powershell

Linux scripting

Use of AI automation (any)

AWS CLI

Manage distributed infrastructure across multiple physical datacenters on a highly virtualized stack running VMWare Enterprise over Kubernetes

Manage networking across multiple datacenters, Amazon Web Services, Microsoft Azure/0365, and a fully remote workforce

Familiarity with application critical SQL databases running under a 24/7/365 environment

Troubleshooting of a diverse set of systems:

Familiarity with collecting logs and data

Use of AI to facilitate technical resolution

Use of technical services / support structure when appropriate (VMWare, RabbitMQ, Mysql)

Provide 24x7 support by participating in an on-call rotation

Participate in a highly collaborative cross functional environment spanning departments

Qualification

Cloud ComputingContainerizationVirtualizationLinux SystemsWindows SystemsMySQLZabbixPowershellAI AutomationAnalytical SkillsProblem-Solving SkillsAttention to DetailTechnical Documentation

Required

2+ years of experience as a systems administrator, network administrator, or Dev/Ops engineer or associated role doing technical administration (Azure/O365) for employees

Bachelor's degree in Information Science, Engineering, or Computer Science or equivalent technical experience

Experience working with both Windows and Linux systems

Experience working with application-tier infrastructure / containerization

Experience with Enterprise level monitoring tools Zabbix, Grafana, Prometheus, and/or cloud-based monitoring

Experience with automation or scripting to accomplish repetitive tasks

Excellent analytical and creative problem-solving skills

A never give up attitude and a desire to dig in deeper when investigating a problem