Scalence L.L.C. · 1 month ago
SCADA/OMS Application Support Engineer (OSI Compass)
SAN FRANCISCO, USA, CA
Full-time
Onsite
Mid Level
4+ years expScalence L.L.C. is seeking a SCADA/OMS Application Support Engineer to maintain and support the Outage Management System mobile application. The role involves monitoring services, performing maintenance, resolving support tickets, and ensuring system reliability and compliance with industry standards.
Information Technology & Services
No H1B
Responsibilities
Maintain the Outage Management System mobile application, monitor its services and Integration Performing routine maintenance, updates, and upgrades
Support OSI compass Application for L1 and L2 incidents
Resolution to support tickets within specified SLA Provide timely incident resolution Should be able to carry out Configuration changes, deploy the changes, deploy the bug fixes in coordination with product vendor
Coordinate with business to fix the OSI Compass reported issues Coordination with GIS team and sort out Data issues
Support minor enhancements using Open Calc in OSI Application Implement monitoring techniques for quick problem identification Interactions with other stakeholders and provide daily reports
Ensuring systems and procedures adhere to industry standards and regulations, such as NERC for electric utilities
Ability to understand Business requirement and Business Requirements mapping to functional design Ability to validate alignment of Data, Integration and test requirements
Strong Understanding of Network Topology requirements Troubleshooting system malfunctions and communication issues
Ensuring system reliability, security, and performance Ability to work in an Onshore Offshore global delivery model
Qualification
Required
4 to 7 years in SCADA Security
Ability to work directly on W2
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase