Insidesource · 2 days ago
Sales Coordinator
Seattle, WA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $28/hrInsidesource is a company focused on unleashing human and business potential through a culture of belonging and equity. The Sales Coordinator provides high-level support to customers and the internal sales organization for preparation, processing, and coordination of customer orders, ensuring a high level of professionalism and customer satisfaction.
RetailEnterprise SoftwareFinanceConsultingHome ServicesHuman ResourcesArchitecture & DesignLogisticsArchitectureAsset ManagementFurnitureProcurementProject ManagementVirtual WorkforceWarehousing
Responsibilities
Maintain Operating procedures and best practices as established by dealer
Help to establish, develop, and maintain the desired levels of customer satisfaction for each account and project
Serve as point of contact and communication with the customer on designated projects
Prepare vendor quotes at request of Salesperson
Conduct sales calls with or without Sales Representative, as needed
Process complete and accurate orders and track acknowledgements
Utilize all order management reports to track orders
Publish status reports for review by the sales team and customer
Participate in regular team meetings, take notes, and update all parties on the status of projects and activities
Coordinate the production of installation drawings with the Designer/Architect and customer to ensure functionality of product as well as accuracy of specifications
Coordinate requests for delivery, service, and installation with Operations personnel or outside contractors
Perform site visits as necessary
Be familiar with all contract agreements between the customer and Workpointe
Ensure that all punch list items have been resolved and orders closed out for invoicing in a timely fashion, including warranty items
Identify and enlist resources necessary to effectively service the customer
Maintain accurate and standardized order records
Lead special projects
Assist in Worksheet/2020 for Sales Team
Regularly participate in training on products and trends
Qualification
Required
Customer Service work experience
Proficiency in Microsoft Office software (Excel, Word, Outlook, etc.)
Proficiency in CAP 2020 and Trello, or willingness to learn quickly
Ability to learn and apply technical skills in dealership business system
Understanding of the complexities and sophistication required to thrive in the dealer environment
Fluid interpersonal skills to interact effectively with a wide range of customers, vendors, personnel, and departments
Ability to see the big picture and integrate into day-to-day tasks and activities
Excellent and effective oral and written communication
Prior experience successfully managing multiple projects simultaneously in a fast-paced work environment
Excellent analytical and problem-solving skills
Strong organizational and administrative skills
Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customer satisfaction
Preferred
Experience with dealership business systems
Furniture industry experience
Company
Insidesource
InsideSource is a global furniture dealer, and workplace innovator.
Founded in 1991
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Denny
CEO
Recent News
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