Alabama Oncology · 1 week ago
Patient Financial Counselor - Alabama Oncology - STVB
Birmingham, AL
Full-time
Onsite
New Grad, Entry LevelAlabama Oncology is a healthcare provider specializing in oncology services, and they are seeking a Patient Financial Counselor to join their Birmingham location. The role involves insurance verification, patient financial assessments, and counseling patients on insurance benefits and payment arrangements.
Clinical TrialsHealth CareHealth DiagnosticsHospitalMedicalOncology
Responsibilities
Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner
Performs insurance verification process on all third-party payors. Obtains initial and subsequent pre-authorization of services
Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms
Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required
Performs financial counseling process on all patients prior to treatment, which includes patient financial obligations, billing practices and establishing payment arrangements
Documents financial counseling process and forwards to Billing Office
Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out
Collects co-pays, deductible and other out of pocket amounts at time of visit
Assists in maintaining manuals, logs, and other required documents as required
Demonstrates an understanding for patient confidentiality to protect the patient and the clinic/corporation
Follows policies and procedures to contribute to the efficiency of the front office. Covers for and assists with other front office functions as requested
Qualification
Required
Under minimal supervision, is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and copayments
Obtains pre-authorization of services
Obtains and maintains accurate patient demographics
Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner
Performs insurance verification process on all third-party payors
Obtains initial and subsequent pre-authorization of services
Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment
Ensures appropriate signatures are obtained on all necessary forms
Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required
Performs financial counseling process on all patients prior to treatment, which includes patient financial obligations, billing practices and establishing payment arrangements
Documents financial counseling process and forwards to Billing Office
Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out
Collects co-pays, deductible and other out of pocket amounts at time of visit
Assists in maintaining manuals, logs, and other required documents as required
Demonstrates an understanding for patient confidentiality to protect the patient and the clinic/corporation
Follows policies and procedures to contribute to the efficiency of the front office
Covers for and assists with other front office functions as requested
Ability to read, understand, and follow oral and written instructions
Ability to sort and files materials correctly by alphabetic and numeric systems
General knowledge of medical terminology
Company
Alabama Oncology
Alabama Oncology provides patients with increased access to integrated, evidence-based cancer care and clinical research.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase