Deel · 2 weeks ago
Associate Director, US Tax Operations
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
7+ years expDeel is a leading all-in-one payroll and HR platform for global teams, seeking an Associate Director of US Tax Operations to oversee their end-to-end US tax operations. This role involves managing tax compliance strategy, operational scalability, and leading multi-disciplinary teams to ensure accurate payroll tax outcomes across various client segments.
Bookkeeping and PayrollComplianceHuman ResourcesRecruiting
Responsibilities
Own the end-to-end US tax operating model across:
US PEO tax operations
US EOR tax operations
Managed US employer payroll tax (external clients)
Self-service US employer payroll tax (external clients)
Deel internal US payroll tax operations
Define and execute the US tax operations strategy, including scalability plans, automation roadmap, vendor approach, and risk mitigation
Establish and maintain tax governance frameworks, controls, policies, documentation, and escalation models
Serve as a senior operational authority for US tax matters across leadership, product, legal, and risk forums
Partner with Legal, Risk, and Compliance to interpret regulatory changes impacting PEO, co-employment, and EOR models
Ensure accurate and compliant execution of:
Federal, state, and local tax withholdings and remittances
Quarterly and annual filings (941, 940, W-2, W-3, state & local equivalents)
Amended filings, corrections, and prior-period adjustments
Agency registrations, account maintenance, and jurisdictional setup
Lead responses to agency notices, audits, penalties, inquiries, and enforcement actions
Maintain expert-level knowledge of US employment tax regulations, including multi-state complexity, local jurisdictions, reciprocity rules, and wage & hour implications
Partner with our Compliance team to translate regulatory changes into operational procedures, system updates, and training
Own tax systems strategy, configuration, and optimization across:
Prism
MasterTax
Payroll engines, tax engines, and supporting reconciliation tools
Partner with Compliance, Product and Engineering to:
Define tax system requirements and product roadmaps
Improve automation, exception handling, and straight-through processing
Reduce manual work, error rates, and cost-to-serve
Support system implementations, migrations, integrations, and acquisitions impacting US tax operations
Build, lead, and scale a high-performing US Tax Operations organization, including team leads, specialists, and senior ICs
Define org design, role clarity, capacity models, career paths, and skills development
Establish performance management frameworks tied to accuracy, timeliness, efficiency, and client outcomes
Foster a culture of ownership, accountability, continuous improvement, and operational excellence
Define and own US tax operations KPIs, including:
Filing and remittance accuracy
On-time filing and payment rates
Error, rerun, and amendment rates
Cost, productivity, and automation metrics
Deliver regular executive-level reporting, insights, and risk assessments
Lead root-cause analysis for tax incidents and implement durable corrective actions
Continuously improve workflows, controls, documentation, and reporting to support scale
Act as the primary US tax operations partner to:
Payroll Operations (execution, handoffs, issue resolution)
Product & Engineering (systems, automation, roadmap)
Legal & Compliance (regulatory interpretation, risk)
Finance & Accounting (reconciliations, audits, GL impact)
Revenue, CX, and Implementations (client success, transitions, escalations)
Provide operational input into product design, go-to-market strategy, and client enablement for US tax operations offerings
Champion a client-first mindset, ensuring accuracy, transparency, and trust at scale
Qualification
Required
7–10+ years of progressive experience in US tax operations, payroll tax compliance, or payroll operations, including: Multi-state and local tax complexity, Federal, state, and local filings and remittances, PEO and/or EOR operating models
3–5+ years of people leadership experience, managing managers and/or complex operational teams
Deep expertise in US employment tax compliance, controls, audits, reconciliations, and risk management
Hands-on experience with enterprise payroll and tax systems, including: Prism, MasterTax, Comparable payroll and tax engines
Proven ability to scale operations in high-growth, multi-product, or enterprise environments
Strong operational judgment with the ability to balance compliance, automation, client experience, and speed
Data-driven leader experienced in using metrics and KPIs to drive outcomes
Benefits
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
Company
Deel
Deel offers a unified platform that supports payroll, HR, compliance, and workforce management across global teams.
1001-5000 employees
H1B Sponsorship
Deel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (35)
2023 (16)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$1.28BKey Investors
CoatueSpark CapitalAndreessen Horowitz
2025-10-16Series E· $300M
2025-02-04Secondary Market· $300M
2024-12-26Undisclosed· $3M
Leadership Team
Alex Bouaziz
Co-founder & CEO
Shuo Wang
Co-Founder & CRO
Recent News
WSJ.com: US Business
2026-01-24
2026-01-24
Company data provided by crunchbase