Ampcus Inc ยท 1 month ago
Change Production Readiness Sr Analyst
Fort Mill, SC
Full-time
Onsite
Senior Level
5+ years expAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a Change Production Readiness Sr Analyst who will ensure that all changes to production environments are thoroughly assessed, documented, and approved before deployment. This role involves collaborating with various stakeholders to minimize disruptions, enhance system stability, and ensure compliance with organizational standards.
Data ManagementInformation Technology
Responsibilities
Review and assess change requests (RFCs) for completeness and risk
Facilitate Change Advisory Board (CAB) meetings
Ensure compliance with change management policies and procedures
Track and report on change metrics and KPIs
Support post-implementation reviews and continuous improvement initiatives
Coordinate release planning and scheduling with development, QA, and operations teams
Maintain the release calendar and ensure alignment with business priorities
Ensure release packages are tested, documented, and approved before deployment
Support post-release reviews and continuous improvement initiatives
Continuously monitor and understand release processes
Conduct research using ServiceNow documentation on Digital Product Release (DPR)
Align release practices with DPR capabilities
Collaborate with vendor partners to implement DPR in a phased approach, incorporating existing release practices
Actively participate in daily scrum calls for DPR implementation and track progress
Coordinate with stakeholders and DPR users to gather techno-functional requirements
Evaluate whether techno-functional requirements can be addressed using out-of-the-box (OOTB) features as the primary approach
Assess the need for DPR customizations, weighing their value addition against potential upgrade challenges in ServiceNow
Develop a comprehensive DPR test plan covering all phases, tasks, and functionalities, including both happy-path and complex scenarios
Deliver DPR demos, coaching sessions, and training for stakeholders
Collect periodic feedback and integrate it into a continuous improvement program to enhance DPR
Collaborate with stakeholders to improve governance, automate processes, and reduce overhead efforts
Conduct production readiness assessments for new applications and major changes
Validate operational support documentation, monitoring, and rollback plans
Collaborate with stakeholders to ensure all readiness criteria are met
Support go/no-go decision-making processes
Weekly status reports and dashboards
Updated change and release calendars
CAB meeting agendas and minutes
Production readiness assessment templates and completed checklists
Post-implementation review reports
Monthly Domain Level Scorecards
Qualification
Required
Education: Bachelor's degree in Information Technology, Computer Science, or a related field
Experience: Minimum of 5 years of experience in change management, production readiness, or a related role
Strong understanding of ITIL and IT Service Management best practices
Excellent risk assessment and mitigation skills
Proficient in documentation and process optimization
Strong communication and collaboration skills
Ability to work under pressure and manage multiple priorities
Preferred
Certifications: ITIL certification or equivalent
Tools: Experience with ServiceNow or similar change management tools
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
1001-5000 employees
H1B Sponsorship
Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
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Seattle TechFlash
2025-07-15
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