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Burberry · 2 days ago

Sales Associate | Desert Hills Premium Outlets

Cabazon, CA

Full-time

Onsite

Entry Level

$18/hr - $19/hr

1+ years exp

Burberry is a luxury brand committed to creativity and sustainability. They are seeking a Sales Associate to meet and exceed sales goals while providing exceptional customer service and building client relationships.

Apparel

Responsibilities

Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image

Consistently meet individual sales goals while exhibiting the Burberry Behaviours

Provide excellent customer service skills, great selling skills and exhibit motivation to succeed

Demonstrate superior interpersonal and communication talent

Build customer loyalty through active client development and follow-through

Maintain an up-to-date and detailed client book

Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance

Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines

Maintain selling floor by ensuring the following: Understand and execute monthly floorsets, Placing and/or hanging back items as you work, Replenishing merchandise after selling, Folding and placing merchandise on the correct hanger, tissue paper, etc., Place tickets inside the item and not visible to the customer

Beginning of shift/day: Arrive on selling floor ready, ensure floor is ready for customers

End of shift/day: Ensure selling floor is replenished and ready for the next day

Be active and busy on the floor at all day

Ensure to place and/or hang back items as you work and replenish merchandise after selling

Ensure clean up and maintenance of fitting rooms

Assist in the mark down process

Assist in the bi-annual inventory process

Participation and achievement of pre-sale goals

Participate in store contests

Assist in stock room maintenance and keep it organized

Responsible for stock pulled; all stock must be put away in orderly fashion