Tend · 20 hours ago
Assistant Studio Manager - VA
Fairfax, VA
Full-time
Onsite
Entry, Mid Level
$66K/yr - $70K/yr
2+ years expTend is reimagining what dentistry can be, and they are seeking an Assistant Studio Manager to support the Studio Manager in daily operations. This role focuses on operational excellence, team leadership, and delivering exceptional guest experiences in a dental studio environment.
DentalHealth CareMedicalPersonal HealthWellness
Responsibilities
Support the Studio Manager in daily operations, including scheduling, inventory, and opening/closing routines
Manage front desk operations and lead the front desk team through interviewing, training, coaching, and performance feedback
Maintain a strong understanding of insurance, schedule management, and treatment planning to support studio performance
Deliver financial presentations and track results to help meet revenue goals
Partner with the Studio Manager and broader teams (member experience, revenue cycle) to support a seamless guest journey
Organize and lead specialty treatment days (orthodontics and oral surgery)
Oversee ordering of supplies, including Amazon shipments, and manage studio inventory
Optimize provider scheduling to balance team efficiency and guest needs
Drive patient (member) retention through outreach and follow-ups for unscheduled treatment
Provide warm, consistent hospitality for every guest — whether in-studio, by phone, or by email
Collaborate with the entire clinical and non-clinical team to ensure high-quality guest and team experiences
Take initiative to identify and complete tasks without direct supervision
Qualification
Required
2+ years of experience in a healthcare, hospitality, or service management role
Experience leading or coaching a team
Strong organizational and problem-solving skills
Excellent communication skills across phone, email, and in-person interactions
Comfort with scheduling systems, insurance processes, and treatment planning (or willingness to learn quickly)
A proactive approach — you anticipate needs and take initiative
A passion for delivering outstanding hospitality and patient experiences
Ability to sit, stand, and move around the studio for extended periods while supporting front desk operations and studio needs
Manual dexterity and proficiency with office technology, including computer systems, phones, and point-of-sale tools
Adequate vision (with or without correction) to review schedules, financial presentations, reports, and other documentation
Ability to bend, reach, and move throughout the studio to assist with daily operations such as tidying, organizing, and preparing the space
Occasional lifting or movement of supplies, packages, and equipment up to 25 pounds
Ability to communicate clearly and compassionately with guests, team members, and cross-functional partners both in person and through technology
Preferred
Dental experience strongly preferred
Benefits
Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program
Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive.
Plan for the Future – 401(k) with company match
Support, When You Need It – Life & AD&D insurance, EAP, legal support, and more
Smart Spending Options – FSAs, HSAs, and pre-tax transit benefits
Bonus Eligible - This role includes bonus potential based on both studio performance and your individual impact.
Company
Tend
Tend is a technology-driven dental company that provides hassle-free, personalized, and straightforward dental services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$198MKey Investors
AdditionGoogle VenturesRedpoint
2021-04-12Series C· $125M
2020-10-01Series B· $37M
2019-10-08Series A· $20.5M
Leadership Team
Andrew Grover
Co-Founder
Recent News
2025-08-01
Company data provided by crunchbase