Allegheny County · 3 days ago
HCM Systems Manager
Allegheny County is seeking an experienced, detail-oriented and solutions-driven Human Capital Management Systems Manager to support the selection, implementation, administration, and ongoing optimization of a new Human Capital Management (HCM) system. This critical role will ensure efficient, data-driven, and employee-centered HR operations across the entire hire-to-retire lifecycle.
Responsibilities
Serve as the HR project manager for the selection and deployment of a new HCM system, coordinating with vendors, consultants, and internal teams
Assist with the identification and documentation of HCM business and technology requirements
Collaborate with stakeholders to align system capabilities with strategic workforce goals
Support the evaluation of vendor proposals and facilitate system demonstrations and scoring in conjunction with the County’s system selection consultant
Team with county stakeholders to manage vendor relationships, solution selection and implementation timelines, testing, training, and communication/change management efforts
Manage the go-live process, including cut-over planning, contingency planning, and issue resolution
Monitor system performance and user adoption during the stabilization period
Establish a support model for ongoing issue tracking and resolution
Oversee the day-to-day administration of the HCM system, including configuration, security, workflows, and data integrity
Lead continuous improvement efforts to enhance system functionality and user experience
Ensure compliance with federal, state, and local regulations through system controls and reporting
Develop and maintain dashboards, reports, and analytics to support efficient and effective operations as well as strategic workforce planning and decision-making
Ensure data accuracy, consistency, and security across all HR systems
Supervise HCM systems and data staff
Act as a liaison between the County Manager’s Office, HR, IT, Management & Budget, the Controller’s Office and other departments to ensure system integration and alignment
Provide training and support to HR staff and end users to maximize system adoption and effectiveness
Qualification
Required
Bachelor's degree in Information Technology, Human Resources, Business Administration, Public Administration, or a related field
At least five (5) years of progressive experience in HR Operations or HCM systems management, including at least one full-cycle implementation as business analyst, team lead or project manager
An equivalent combination of education and experience may be considered
It is the policy of Allegheny County that in order to receive a final offer of employment, candidates must successfully pass a background check, which includes verification of Allegheny County Real Estate Tax status
Residency: Allegheny County within 1 year
Preferred
Strong knowledge of HR processes and best practices across the employee lifecycle
Experience with leading HCM platforms (e.g., ADP, Dayforce, Infor, Oracle, SAP, UKG, Workday)
Proven project management skills and experience working with cross-functional teams
Excellent analytical, problem-solving, and communication skills
Public sector or unionized workforce experience is a plus
HCM solutions such as ADP, Dayforce, Infor, Oracle, SAP, UKG, Workday or a similar SaaS HCM platform is preferred
System support techniques to resolve issues proactively
IT security principles, standards, and legal requirements
Familiarity with HR operations, project management principles, and QA/UAT testing methodologies
Microsoft Office applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, Visio is a plus)
Process analysis and improvement methodologies
Analyzing and resolving system issues using root cause analysis
Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users
Ability to effectively lead, guide, support technical staff and oversee technical results and output
Ability to manage vendor relationships and coordinating support efforts
Ability to commit to data integrity, confidentiality, and continuous process improvement
Ability to work independently with sound judgment and flexibility under changing priorities
Company
Allegheny County
Allegheny County is home to some of the world’s leading businesses and organizations in the fields of advanced manufacturing, information & communications technology, healthcare & life sciences, finance & business services, education & research, and energy & environmental solutions.
H1B Sponsorship
Allegheny County has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Late StageLeadership Team
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Seattle TechFlash
2025-04-11
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