Juno · 6 days ago
Community Manager
United States
Full-time
Remote
Mid, Senior Level
4+ years expJuno is a fast-growing AI company focused on solving real problems for tax accounting firms. The Community Manager will be responsible for building and nurturing a community of tax professionals, creating programs that foster engagement and shared learning.
Computer Software
Responsibilities
Build and maintain a community space or forum that encourages discussion, learning, and peer connection
Serve as the primary point of contact and active voice within Juno’s community of tax professionals
Engage directly with community members through conversations, comments, questions, and feedback
Develop and manage social proof and case studies in partnership with marketing and product teams
Manage reviews across platforms such as G2 and Capterra, including review generation and response
Plan and run community programs such as advisory boards, ambassador initiatives, influencer engagement, awards, and recognition programs
Own community swag strategy and distribution to support engagement and brand affinity
Collaborate with events, marketing, sales, and product teams to align community efforts with broader company goals
Translate community insights into actionable feedback for internal teams
Qualification
Required
4 to 7 years of experience in community management or related roles
Proven experience building, growing, and sustaining a community from the ground up or significantly scaling an existing one
Demonstrated ability to be an active, trusted presence within a community on a daily basis
Experience designing and running community programs that drive engagement and advocacy
Comfortable managing multiple initiatives while staying highly present with community members
Preferred
Experienced subject matter expert in the tax accounting industry
Experience working in a startup or fast-growing company
Company
Juno
We’re modernizing tax work by equipping tax pros with the tools they've always wanted.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase