Alabama Credit Union · 6 days ago
Member Care Agent
Foley,AL,US
Full-time
Onsite
New Grad, Entry Level
0+ years expAlabama Credit Union is a recognized employer in Alabama, offering a supportive environment for career growth. They are seeking a Member Care Agent to provide exceptional service to members primarily through telephone interactions, ensuring a positive experience aligned with the credit union's values.
BankingFinancial ServicesLending
Responsibilities
Provide friendly, professional, and accurate service to all members and credit union associates, primarily by telephone
Qualification
Required
high school diploma or equivalent
good computer skills (including the ability to use Microsoft Office products and web-based applications)
strong ability to maintain an even tone and calm disposition (even when callers do not)
the ability to describe and offer products and services to members that would enhance their lives
the ability to change focus efficiently in a fast-paced environment
a desire to help others in your community
Preferred
at least six months of experience as a teller, member service, or call center role in a credit union or bank environment
Company
Alabama Credit Union
Alabama Credit Union is a financial services company.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$18.5M2022-08-08Debt Financing· $18.5M
Leadership Team
June Landrum
Chief Operating Officer
Benson Bolling
Chief Lending Officer
Recent News
PointPredictive, Inc.
2025-06-11
2025-05-17
2023-12-24
Company data provided by crunchbase