EMERGICON ยท 6 hours ago
Patient Accounts Specialist
Terrell, TX
Full-time
Onsite
New Grad, Entry Level
$13/hr - $15/hr
0+ years expEMERGICON is seeking a Patient Accounts Specialist responsible for negotiating payments on past due accounts and handling inquiries related to insurance billing. The role involves managing high-volume calls and ensuring compliance with relevant laws and regulations.
Health Care
Responsibilities
Responsible for answering high-volume incoming calls for claims-related and statement inquiries from patients, insurance companies, and law offices
Responsible for making outbound calls on delinquent accounts in an effort to resolve the account via patient payment
Process credit card and ACH transactions
Follow all state and federal collections and HIPAA laws
Other duties as assigned
Qualification
Required
High School Diploma or GED required
Minimum 6 months of related work experience in a call center, medical collections, or patient accounts environment
Strong oral and written communication skills; able to interact professionally with patients, guarantors, insurers, law offices, and internal teams
Excellent customer service and interpersonal skills; capable of handling high-volume inbound and outbound calls
Ability to prioritize, problem-solve, and manage multiple tasks simultaneously
Proficient with general computer applications (word processing, spreadsheets, email)
Comfortable processing payments (credit card, ACH) and managing payment plans or account settlements
Knowledge of medical collections practices and familiarity with relevant regulations (collections law, HIPAA compliance)
Professional phone etiquette and ability to maintain composure under pressure
Company
EMERGICON
EMERGICON, LLC, based in Dallas, Texas, was formed in 2006 to fill a need in the ambulance billing services industry by providing a better solution for processing ambulance claims.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Christopher Turner
Founder, President & CEO
Seth Coussens
Chief Information Officer
Company data provided by crunchbase