Maryland Oncology Hematology · 1 day ago
Patient Financial Counselor
Henderson, NV
Full-time
Onsite
Mid Level
3+ years expMaryland Oncology Hematology is part of the US Oncology Network, one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The Patient Financial Counselor is responsible for account follow-up, resolving billing issues, and educating patients on their insurance coverage and financial arrangements.
Health CareHospitalMedicalOncology
Responsibilities
Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses
Assess patients ability to meet expenses and discusses payment arrangements
May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms
Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form
Completes appropriate reimbursement and liability forms for patient’s review and signature. Forwards appropriate information and forms to billing office
Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment
Review patient account balance and notify front desk of patients to meet with
Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately
At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs)
Stays current on available financial aide. Develops professional relationships with financial aide providers
Networks with financial aide providers to obtain leads to other aide programs
Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records
Maintains updated manuals, logs, forms, and documentation
Performs additional duties as requested
Qualification
Required
High school diploma or equivalent required
Minimum three (3) years patient pre-services coordinator or equivalent required
Proficiency with computer systems and MicroSoft Office (Word and Excel) required
Demonstrate knowledge of CPT coding and HCPS coding application
Must be able to verbally communicate clearly and utilize the appropriate and correct terminology
Must successfully complete required e-learning courses within 90 days of occupying position
Benefits
M/D/V
Life Ins.
401(k)
Company
Maryland Oncology Hematology
Maryland Oncology Hematology is a community based healthcare institution specialized in research and treatment of cancer patients.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Weng
Partner
Recent News
Maryland Daily Record
2024-12-17
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