Tech Army, LLC ยท 23 hours ago
Network Technician
Bartow, FL
Contract
Onsite
Entry, Mid Level
2+ years expTech Army, LLC is seeking a Network Technician to monitor, configure, maintain, and optimize enterprise network infrastructure. The role involves troubleshooting network issues, supporting physical and virtual server environments, and ensuring compliance with security standards.
ConsultingIT ManagementSoftwareStaffing Agency
Hiring Manager
Jaris Dumag ()
Responsibilities
Monitors network-related incidents and requests escalated from the Service Desk and resolves assigned tickets involving network and infrastructure systems
Documents network troubleshooting activities, configurations, and resolutions in accordance with departmental documentation standards
Identifies, analyzes, and resolves network and infrastructure issues using advanced troubleshooting tools, logs, and collaborative problem-solving techniques
Provides professional customer service by communicating status, impacts, and resolution details related to network and infrastructure incidents
Performs advanced network troubleshooting to determine root cause of outages, performance degradation, or configuration issues
Installs, configures, and supports network infrastructure devices, including switches, wireless access points, firewalls, and related systems, following enterprise standards
Collaborates with other IT teams to resolve issues that span network, server, and application responsibilities as needed
Provides technical guidance and knowledge transfer to other technicians related to network infrastructure, configurations, and troubleshooting practices
Supports and troubleshoots network-connected devices and services in coordination with other technicians and infrastructure teams
Participates in network and infrastructure projects, such as network refreshes, wireless upgrades, server replacements, and technology modernization initiatives
Supports network-dependent systems and services, ensuring connectivity, performance, and compatibility with enterprise applications and platforms
Provides technical input and factual analysis to support team decision-making and infrastructure planning efforts
Develops and maintains detailed network documentation, including diagrams, configurations, installation procedures, and troubleshooting guides
Coordinates vendor support and service calls for network hardware and infrastructure components, including warranty and non-warranty repairs
Maintains accurate records of network incidents, repairs, and vendor interactions related to infrastructure maintenance
Installs, maintains, and supports specialized network or infrastructure-related software and services as assigned
Evaluates, tests, and recommends network technologies and solutions, including hardware and software, to improve reliability and performance
Assists with the configuration, troubleshooting, and support of network connectivity, including switches, VLANs, and wireless access
Perform other related duties as assigned
Qualification
Required
Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field
Minimum of 2 years of experience
Monitor, configure, maintain, and optimize enterprise network infrastructure including Aruba switches, wireless access points, cabling, and supporting systems
Install, configure, maintain, and support physical servers used for network and infrastructure services
Administer virtual server environments (Hyper-V and HCI), including provisioning, maintenance, performance monitoring, and high-availability configurations
Serve as a Tier 3 escalation resource to diagnose, troubleshoot, and restore down or degraded network devices and services
Design, implement, and validate secure access controls, file server permissions, Client configurations, and group-based ACLs
Company
Tech Army, LLC
Tech Army, LLC is an 8(a) and DBE certified industry leader with over 30 years of success in providing IT consulting and end-to-end IT staff augmentation services.
51-200 employees
H1B Sponsorship
Tech Army, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Jay Narang
Chief Executive Officer
Company data provided by crunchbase