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Build-A-Bear Workshop · 5 days ago

Part Time Sales Lead - The Falls

Miami, Florida, United States

Full-time, Part-time

Onsite

Mid Level

Build-A-Bear Workshop is a retail company dedicated to providing exceptional guest experiences. They are seeking a Sales Lead who will act as both a Bear Builder and a Floor Leader, focusing on guest service and driving sales goals.

ConsumerCustomer ServiceToys

Responsibilities

Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience

Actively engage with guests, demonstrating genuine enthusiasm for our brand

Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience

Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests

Strong team commitment; be dependable, engaged, and helpful

Be a role model to others in providing exceptional guest service to ensure a memorable experience

Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals

Model Experience First behaviors

Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations