Deaconess Health System · 1 day ago
Epic Analyst - Hello World/Cheers
Evansville, IN 47715, USA
Full-time
Hybrid
Mid Level
$70K/yr - $105K/yr
3+ years expDeaconess Health System is seeking a detail-oriented and technically skilled IT Analyst to support and maintain the Epic Hello World and Cheers Campaigns application. This role involves collaborating across various teams to optimize patient communication and engagement platforms, ensuring effective messaging and operational workflows.
Health CareMedicalWellness
Responsibilities
Maintain and support the Epic Hello World and Cheers Campaigns application, including configuration and setup parameters
Collaborate with other Epic application teams, patient access, central scheduling, marketing and population health teams to support existing configuration and the deployment of new functionality
Assist in designing and maintaining communication channels, templates, inclusion/exclusion rules that initiate patient communication and campaigns
Use system dashboards to monitor communication/campaign health, technical performance, and data flow
Analyze metrics such as patient response rates, message delivery, and other success indicators to identify technical issues or optimization opportunities
Provide regular performance reports to stakeholders
Investigate and resolve technical issues related to message delivery, template behavior, and eligibility logic
Liaise with other Epic application support teams and vendors when needed to escalate issues or deploy fixes
Serve as a liaison between IT and end users (marketing, population health, department managers) to ensure requirements are clearly understood and implemented
Offer training or technical guidance to users on effective use of tools
Provide opportunities for improvement and standardization for better user and patient experience
Create and maintain documentation on configuration, workflows, troubleshooting steps, and template standards
Ensure compliance with healthcare data privacy and security standards (e.g., HIPAA)
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field
3+ years of experience supporting healthcare applications or enterprise software platforms
Experience working with EHRs (particularly Epic)
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Preferred
Experience with Epic modules
Familiarity reporting/analytics tools
Experience creating or managing dashboards
Company
Deaconess Health System
Deaconess Health System specializes in providing health care services.
10001+ employees
H1B Sponsorship
Deaconess Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (5)
2023 (3)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.27M2015-04-30Series Unknown· $1.27M
Leadership Team
S
Shawn McCoy
CEO
Recent News
Lane Report | Kentucky Business & Economic News
2025-10-14
Lane Report | Kentucky Business & Economic News
2025-10-02
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