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R3 Roofing and Exteriors | R3 Heating & Air · 2 days ago

Billing & Collections Specialist

Davenport, IA

Full-time

Onsite

New Grad, Entry Level

R3 Roofing & Exteriors is a family-owned company leading in the commercial and residential roofing industry. They are seeking a Billing / Collections Specialist to manage the final step of the customer journey by communicating with homeowners regarding invoices and collecting payments professionally.

ConstructionHome RenovationProperty Development

Responsibilities

Communicate with homeowners regarding final invoices and balances due

Collect final payments on completed projects in a professional and respectful manner

Follow up on outstanding balances and agreed-upon payment timelines

Explain final invoices and resolve homeowner questions related to payment

Coordinate with billing and project management teams to confirm job completion and amounts owed

Create and send final invoices to homeowners as needed

Document all payment-related activity and communication in JobNimbus

Track payment status and escalate unresolved balances when necessary

Maintain accurate, organized digital job and payment records

Deliver a positive, solution-focused customer experience during the final stage of each project

Qualification

Billing experienceCollections experienceJobNimbus experienceCustomer service skillsData entryCoachabilityCommunication skillsAttention to detail

Required

Strong communication and customer service skills

Confidence communicating by phone and email

Ability to handle payment-related conversations professionally and calmly

Strong attention to detail and follow-through

Coachability and willingness to learn

Ability to manage multiple accounts and deadlines

Comfort with computer systems and data entry

Ability to pass a background check

Preferred

JobNimbus experience

Previous experience in collections, billing, accounts receivable, or customer service

Company

R3 Roofing and Exteriors | R3 Heating & Air

When you’re a homeowner, there’s no reason to avoid having a roofing contractor on call.

Founded in 2020

Irvine, California, USA

11-50 employees

https://r3construction.com

Funding

Current Stage

Early Stage

Leadership Team

Tim Basinger

Managing partner/ General Manager/ senior project manager

Recent News

PR Newswire

Advanced Real Estate Purchases 138 Units in West Covina

2025-11-03

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