Senior Technical Support Analyst - Cloud Data Platforms (CDP) : 25-06449 jobs in United States
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Akraya, Inc. ยท 3 months ago

Senior Technical Support Analyst - Cloud Data Platforms (CDP) : 25-06449

Akraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence and a thriving work environment. They are seeking a highly experienced Senior Technical Support Analyst to lead and manage technical support for their cloud data platforms, ensuring stability and performance while providing primary support to end users.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Perform technical troubleshooting on complex integrated systems and identify solutions
Provide primary technical support to end users for software and data issues
Oversee technical and user support for new releases, including consultation on testing strategies
Coordinate information flow between business owners and development staff, ensuring timely execution
Develop and conduct end-user training sessions; mentor technical support staff

Qualification

DatabricksPythonSQLAgileSparklyRAnalytical skillsTechnical problem-solving

Required

Advanced knowledge and experience with Databricks
Advanced knowledge and experience with SparklyR
Advanced knowledge and experience with Python
Senior level knowledge and experience with SQL
Strong experience in Agile delivery and stakeholder engagement
Excellent analytical, design, and technical problem-solving skills
Extensive experience in cloud data platform management and support, preferably within a banking or financial services context

Company

Akraya, Inc.

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Akraya stands as a preeminent provider of IT consulting and staffing services, chosen by leading technology-based companies across the United States.

H1B Sponsorship

Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)

Funding

Current Stage
Growth Stage

Leadership Team

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Amar Panchal
Founder
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Company data provided by crunchbase