Rose Associates · 22 hours ago
Concierge
New York, NY
Full-time
Onsite
New Grad, Entry LevelRose Associates is seeking a Concierge to serve as the first point of contact for residents, guests, and vendors at 266 West 96th Street. The role involves delivering high-level customer service, maintaining building security protocols, and supporting front desk operations in a professional residential environment.
Real Estate
Responsibilities
Greet residents, guests, and visitors in a professional and welcoming manner
Monitor building access and enforce security procedures, including visitor sign-in and package control
Receive, log, and distribute packages and deliveries in accordance with building policies
Answer phone calls, respond to inquiries, and relay messages accurately and promptly
Coordinate access for approved vendors, contractors, and service providers
Observe and report building issues, safety concerns, or policy violations to management
Maintain cleanliness and organization of the front desk and lobby areas
Assist residents with general inquiries and provide information regarding building amenities, policies, and neighborhood services
Support emergency procedures and follow established protocols as required
Qualification
Required
High school diploma or equivalent required
Strong interpersonal and communication skills
Professional demeanor with the ability to interact effectively with a diverse resident population
Ability to remain calm and composed in high-pressure or emergency situations
Reliable, punctual, and flexible with scheduling, including evenings, weekends, and holidays as required
Ability to stand or sit for extended periods
Ability to lift and carry packages up to approximately 30 lbs
Preferred
Prior concierge, front desk, customer service, or hospitality experience preferred
Basic computer skills; familiarity with package management or access control systems is a plus
Company
Rose Associates
Rose Associates is a real estate firm specializing in property development, construction, and management services.
Founded in 1925
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Amy Rose
President and CEO
Brian Peters
Chief Operating Officer
Recent News
2026-01-13
Company data provided by crunchbase