State of Connecticut · 15 hours ago
Office Assistant Office/On-site #260107-7086CL-001
Hartford, CT
Full-time
Onsite
Entry Level
2+ years expThe State of Connecticut is seeking an Office Assistant for the Department of Social Services. This role involves performing a full range of general clerical and administrative support duties to ensure efficient office operations, requiring proficiency in various clerical tasks and customer service.
Government Administration
Responsibilities
Types a variety of materials in relation to other duties or as assigned
Enters and retrieves data on computers, tablets, and other electronic equipment
Sets up and maintains office procedures, filing and indexing systems and forms for own use
Composes routine correspondence
Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format)
Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority
Responds to inquiries from other work units or departments/agencies
Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance
May lead lower level employees in carrying out assigned clerical functions
Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly
Processes a variety of documents in determining routine case status
Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence
Processes purchase requisitions/purchase orders for subsequent action
Prepares payment lists and billing invoices
Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders
Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc
Figures payments, costs, discounts and adjustments using prescribed methods and formulas
Receives monies in various forms such as cash, checks and money orders and prepares for deposit
Maintains inventory and orders supplies
Uses a variety of electronic equipment to perform job functions
Performs related duties as required
Qualification
Required
Two (2) years of general clerical work experience
Proficiency in typing, filing, correspondence, report preparation, record processing, and customer service
Ability to perform a full range of clerical tasks
Ability to operate office equipment which includes computers, tablets, and other electronic equipment
Ability to operate office suite software
Ability to schedule and prioritize workflow
Ability to read and interpret complex instructions
Preferred
Experience with Medicaid billing, claims, and/or invoice processing
Experience processing invoices and tracking payments
Experience triaging customer service inquiries and complaints
Experience assigning and overseeing staff schedules
Benefits
Professional growth and paid professional development opportunities.
A healthy work-life balance to all employees!
The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.
Company
State of Connecticut
The State of Connecticut – Executive Branch employs thousands of dedicated professionals, committed to providing a safe and thriving environment for our community, and visitors.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Heidi B. Pugliese MSN, RN
Chief Executive Officer
Nicole Hernandez
Regional Chief Operating Officer
Company data provided by crunchbase